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Re: Voice Dialing Issues
I am sad to say that the voice recognition failure is permanent on most of the E815 phones. Your phone will likely never support voice dialing again, even though the cause remains unknown.
I too had the peculiar problem of pressing the voice button and hearing a beep, but no voice prompt ("Say a command"). When I researched the issue, I found a plethera of similar problem reports. Very few reported recovery after simply restarting the phone. I even found one report of Motorola tech support giving up and instructing the owner of the phone to have it replaced.
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Unplug the phone from both the line and power adapter. Let it set for at least a couple of minutes. You may have activated call forwarding - all accidentally, if that happened the problem will be in the electronic exchange, not the phone. Find out what the "cancel call forwarding" code is for your system....
On mine, if I wait for it to be fully connected with the phone, then press the button one time, the blackberry ask for the correct voice command. However, if I press the button twice, it will dial the last number called.
hi when you press and hold the button you redial the last call, and when you press just once quickly this button your phone pass in voice call( if your phone has this function...lol) and don't forget to activate the function voice call in your cell phone.
hope this helps you sserpentio
Here is a link for your phone at motorola. If you cannot get there by just clicking the link, then copy and paste. http://www.motorola.com/mdirect/manuals/e815VZW_9491A79O.pdf Or just copy and paste the main www.motorola.com
As bsmither said, how voice mail is accessed is very dependent on your phone company and how they've set things up. They would be the best place to ask about any problems you're having there.
As for programming the voice mail buttons on the 25204, I was confused by that one as well until I finally figured it out. Specializations aside, they're just speed dial buttons, and are programmed in exactly the same way as the ones along the right side of the phone. RCA could have documented that detail better than they did.
In my case, with Vonage, I just programmed the buttons with the numbers for the lines that they're associated with. When they dial and I'm connected to the voice mail system, I'm prompted for my VM password, which I then enter manually.
What is happening is that she is accidently pressing the "up"
portion of the rocker switch on the left side of the phone when she flips the phone open.
You will notice (try this on purpose)that when you open the phone while holding the rocker switch up, that there are no key sounds when dialing a number. Oh yes, the number will dial and even show connected on the screen--but no sound!!!.
Now, to hear the dialed number ringing, you must press the speakerphone button below the rocker switch. You don't have to turn on the speaker phone, just pressing this button restores sound.
On the next call however, the sound will STILL not work until you press the 4 way toggle button in the center of the phone. Now the phone is restored to normal status.
It took me about five hours and a million combinations of buttons to figure this out. See my post, from 121212.