Question about Canon DR-7580

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No paper detected

My new DR-7580 worked for a few days. Now when I try to scan, the tray raises, it sounds like the pick up rollers are spinning (but they are not), the tray lowers, and I get a message that no paper was detected in the feeder. Is this an easy fix?

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1 Answer

Try cleaning the rollers if that doesn't work, remove all of the rollers (feed seperator and retard) then simply reinstall them. This fixed the errors we had.

Posted on May 22, 2007


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Posted on Jan 02, 2017


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HP Pro 8500 printer will not feed paper keep getting "load paper" error even though paper in tray; found small white "gear" in tray.

If the gear is broken, you most likely need to replace the pick up roller which is extremely hard or almost impossible. You may try to see if the error is really with the broken gear, or you if you just have a dusty roller that picks up paper by checking if the rollers is actually spinning when it is trying to pick up the paper.
To see what the issue is with gear or roller, try the following:
1. Remove the output paper tray and paper from the loading tray.
2. Send a copy job or print job through.
3. have a flashlight to shine light on the pick up roller and se if it spins. Try touching with your hand to be sure.
4. If the roller spins, put some alcohol on a cloth or paper towel and clean the rubber rollers.
5. Wait a few minutes, load paper and try sending copy job again.
If the roller is not spinning, then you have a problem with gears for sure.
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Mar 30, 2017 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Paper Feed Problem

Try changing the exchange rollers (Feed, pickup, and retard rollers)

Mar 27, 2014 | Canon DR-7580

2 Answers


Try turning off the Staple detection option in the settings.

Feb 11, 2014 | Canon DR-7580

2 Answers

How to reset counter on canon dr 7580

You need to run Qumatool to reset the counter

S. Mohan

Oct 14, 2011 | Canon DR-7580

1 Answer

My Canon DR 7580 has image void in the front image. Looks like two void columns. The Image reader is clean. Can the upper and lower imager be swapped to see if the problem is the upper imager?

You cannot swap upper and lower images. You can scan the page twice (in duplex mode) by reversing the same. Ensure which side is giving perfect output.
DR 7580 is a CONTACT scanner and hence the paper has to touch the glass surface properly. There are two full sized rollers, just above/below the scanning module, which does this job. Ensure that they are proper and there is enough pressure, press and release 3-4 times to check it is stuck.
S. Mohan, Chennai, India

May 19, 2011 | Canon DR-7580

1 Answer

DR-7580 will pick up and scan, but the outcome is black. What can I do to fix it.

Check if you have selected proper brightness or contrast, it is better to select auto mode. If you peep into the scanning module along the paper direction you can notice a streak of light of the top module. This is to just ensure there is no hardware problem.
S. Mohan

Feb 17, 2010 | Canon DR-7580

1 Answer

9080c fails to scan single page; has trouble scanning a batch.

what size page are you trying to scan, if they are smaller than the gap between the transport rollers, they will not feed.

the single sheet problem you have:- the scanner knows when there is paper to feed when the sensor is pushed up beside the pick roller and it will put the tray down again when the rollers are pushed up. sometimes the little plastic sensor to the left of the roller gets a bit stuck and needs to be freed, it wares itself out where it hinges inside the cover around the pick roller. just unclipping it and cleaning it is usually enough.

good luck.

Oct 07, 2009 | Canon DR-9080C Path-Through Scanner

2 Answers


Assuming the document going through the scanner looks normal, there are a few things to check. If you open Capture Perfect, you can adjust the contrast and brightness as well as the thresholds. Sometimes different toners react differently to the scanner...paper is a big thing too. Multi-part forms can be tricky to get the settings adjusted so you pick up enough of the text but not that on the other side. If it's still messing up, you can try and get it serviced. Ikon is nationwide and can help out.

Apr 24, 2009 | Canon DR-7580

2 Answers

Won't lift

Check the roller cover. If the roller cover is not firmly closed it will cause a feed error.
I opened and firmly closed the roller cover until I hear it click.

After that it lift the tray to scan..

Aug 26, 2008 | Canon DR-7580

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