Question about Logitech 350 (980374-0914) Headset

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Volume problem with skype

I sow that these headphones are supported with skype (that is why I bought them), but when I tried to use them with skype I found that the volume is not working ( I maan the volume control installed on the head-phone`s cable). (I use them only for skype, my laptop use its default device when I listen music or watch muvie)

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  • 62 Answers

Please check in the nearest store if it is a hardware problem, Skype has nothing to do with the hardware volume key in your headset cord.

Posted on Sep 20, 2010

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Hi, Recently I bought Plantronics MHS123 Stereo Mobile Headphones/Headset. I have tested with audio tracks from computer and portable mp3 player. I have problem with the right ear bud and no volume is...


This sounds like a definite problem of the headphones themselves. What I would suggest for you to do is to get into contact with their customer support. They have 24-hour support available by calling 1-888-PLANTRONICS. I have actually had a similar experience with a pair of their headphones and I called them up. They were very kind and helpful and had a replacement set shipped out to me right away. Good luck!

Sep 16, 2011 | Plantronics MHS123 Headset

3 Answers

Skype not working


Sir,

Click this link for more information........

http://support.skype.com/index.php?_a=knowledgebase&_j=questiondetails&_i=35

Also Check........


On a PC with external speakers and also a headset with microphone. Windows XP is configured so that standard audio are external speakers and standard microphone is the headset. Skype is configured to use the headset for audio in and out.

This way one can listen to sound from the PC and from MP3 players through external speakers and if there is a call to make or take, this is going through the headset.

But now there is the problem that the noise level for the headset is too low. Increasing volume has no effect on the headset, it only affects the external speaker's volume.

Now the solution: Going to the control panel and opening the sound setting, go to the audio tab. The external speakers are selected as default. Just temporarily select the headset and then click on volume just below. You can now set the volume for the headset, click OK and click cancel (!!!) on the sound control dialog box. This way the external speakers remain as default output.



Skype-->Tools -> Options -->Sound Devices-->audio device/USB/etc Audio Device (do NOT use windows default device)
You can also tick the ring pc speaker check box as this is a good backup to alert you even
if the main speakers are off or turned down.

Windows:
Start-->Control panel-->Sound and Audio devices
On the audio tab set the default playback device to your main soundcard(AC97/Audio-chip/add-on-adapter), etc.
Your installed audio device must be present there.
If not, reinstall audio device


thanks
good luck

Oct 29, 2008 | Altec Lansing Stereo Headset with...

1 Answer

I got new Logitech Clearchat stereo headphones. I plugged the two pins into the pc - pink and green. When I do a skype test I hear the message from my computer speakers (settings says Realtek HD..with no...


realtech hd is your sound device. go into windows control panel and access the sound settings then navigate to voice settings click the volume button,your mic might be muted. also if you want the headphones to work plug them into the plug that your speakers are using (side-note: mics and head phones never need something installed to work as long as your sound device works and your definitely does work,only when the mic is a special interface like USB do you need to install software and/or drivers)

Apr 01, 2011 | Logitech ClearChat Stereo Headset Headset

2 Answers

The Microphone for my logitech headset (clear chat) will not work with Skype.


Try checking if the mic volume on the pc is enabled, and if it's pointed to logitech.

Jun 06, 2010 | Logitech ClearChat Stereo Headset Headset

1 Answer

Doesn't work with Skype


Fixed it: the microphone on the headphone was switched off - it's a bit of a design weakness in the Logitech headset: it's easy to unintentionally turn the microphone off while putting the headset on. The lower half of the right headphone's central medallion is a button - indicated by a crossed out microphone icon.

Dec 25, 2009 | Logitech ClearChat Pro USB Headset

1 Answer

Not able to increse volume.The volume controller on my laptop automatically slides down even if I increase it while using the headphone.


your head phone volume controller /speaker/s has been short circuited so please replace /purchase new headphone
thank you

May 24, 2009 | Logitech ClearChat Pro USB Headset

1 Answer

Left ear of headphones volume low


Out of the box or before using it, you have to charge the headset for about 4hrs or until no light on the headset (red if it's charging). Then try using it again play around with the volume. If you encounter the same thing then you have to replace it at the store.

May 01, 2009 | IOGear (GBE201W7) Wireless Headset

1 Answer

Mic not working when headphone plugged in


Try changing the Windows Default Audio devices
  1. Go to control Panel
  2. Sounds and audio devices
  3. The Audio tab
  4. Then change the Sound Recording Device to Logitech Headphone INPUT
Hopefully this will work

Apr 07, 2009 | Logitech Premium Headset

2 Answers

Won't charge!


HEADPHONES AND SPEAKERS Hi There Try this, VOLUME Try Adjusting the vlume on your PC first. Check the volume on the Headphone too if there is one. CLEANING Using a dump clothe. Wipe the plugs with a twisting motion. WIRELESS\BLUETOOTH Check your battery if it is drained. Try replacing them witha new one or charge them if they are rechargables. If all fails then You may have a Sound Card problem. Using a spare Speaker or Headphone check it if it works. If its not then its Defective and needs replacement. If its working then your Speakers or Headphones are defective. Try fixing them by cleaning or checking the Continuity of its cables using a analog Multi tester. Hope This helps =============================================== If you are having trouble with a Newly bought items then return them a demand a replacement or a refund!You may have purchased a reconditioned\repaired\factory defect product.

Sep 19, 2007 | Motorola Mobility H500 Wireless Headset

1 Answer

Can't hear myself when recording


Hi There Try this, VOLUME Try Adjusting the vlume on your PC first. Check the volume on the Headphone too if there is one. CLEANING Using a dump clothe. Wipe the plugs with a twisting motion. If all fails then You may have a Sound Card problem. Using a spare Speaker or Headphone check it if it works. If its not then its Defective and needs replacement. If its working then your Speakers or Headphones are defective. Try fixing them by cleaning or checking the Continuity of its cables using a analog Multi tester. Hope This helps

Sep 04, 2007 | Logitech Premium Headset

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