Question about Dell E228WFP LCD Monitor

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Dell E228WFP Monitor failure

This monitor is less then a year old but despite trying everything typical to make it display on other computers both laptops and tower units, this monitor will display the Dell logo, then two seconds of our main XP-Pro screen then goes dark.

It worked fine for the majority of the year, just one day, went dark. The monitor and computer systems here are on APC lines for stable voltage. If you push the power button to off, then push it to on, you get the green light and another two seconds of our main screen. Just to be safe that we were getting a correct signal, we took another E22 and followed the same process without issue. It work with three other E22's, but this one fails every test. Dell won't do anything.

I have a long history with NEC and Viewsonic, that never gave us a problem. Dell does. Does any one have and bright ideas? I'm thinking You Tube and take my rifle and blow this monitor away in slow montion. Dell's PR team would panic over that.

I'm far from dumb about computers. Anyone remember the GEM system, Rainbow, DOS 1.0 or the 8088 chip? Yep, I feel old sometimes. I still know how to set the points and dwell on an old V8 engine. I look under the engine hood today and it's just toss the part and start over. I'm leaning this way for this E22. I'm unsure if this is the right place for answer or perspective of what to do.

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  • sigmajt Jan 20, 2009

    it's not an os issue, I purchased 11 of these monitors and 5 of them have died in this manner within 3 months of purchase. They shut off in this manner whether connected to input or not. I have returned them and bought different monitors as they have died.
    Junk monitors

  • Anonymous Mar 27, 2009

    I bought the same monitor at In 4 months the same thing happens, screen goes black when it heats up. After turning it off for a half hour or so it will stay on for a few minutes.

    Dell techie in India, after arguing with him and his supervisor, says Walmart is responsible for it; Walmart says Dell must honor warranty. Just try to find someone at Dell without an Indian accent! Frustration doesn't begin to describe what I feel!

    So tomorrow I will pay to have a local guy work on it; I just hope he knows what he's doing! $35 to diagnose the problem, ???$$$ to fix it.



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To me, that's an XP driver issue. If the screen turns on at all, then goes dark during XP boot, that's nearly a ringer for drivers.

Out of range on the Hz? Tried booting in safe mode to see if it loads with standard win drivers? That might work. Reset the monitor to default/standard settings and try safe mode is what I would do. Ramp up the resolution/refresh rate from there.

Posted on Dec 06, 2008


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