Question about Dell E228WFP LCD Monitor

1 Answer

Dell E228WFP Monitor failure

This monitor is less then a year old but despite trying everything typical to make it display on other computers both laptops and tower units, this monitor will display the Dell logo, then two seconds of our main XP-Pro screen then goes dark.

It worked fine for the majority of the year, just one day, went dark. The monitor and computer systems here are on APC lines for stable voltage. If you push the power button to off, then push it to on, you get the green light and another two seconds of our main screen. Just to be safe that we were getting a correct signal, we took another E22 and followed the same process without issue. It work with three other E22's, but this one fails every test. Dell won't do anything.

I have a long history with NEC and Viewsonic, that never gave us a problem. Dell does. Does any one have and bright ideas? I'm thinking You Tube and take my rifle and blow this monitor away in slow montion. Dell's PR team would panic over that.

I'm far from dumb about computers. Anyone remember the GEM system, Rainbow, DOS 1.0 or the 8088 chip? Yep, I feel old sometimes. I still know how to set the points and dwell on an old V8 engine. I look under the engine hood today and it's just toss the part and start over. I'm leaning this way for this E22. I'm unsure if this is the right place for answer or perspective of what to do.

Posted by on

  • sigmajt Jan 20, 2009

    it's not an os issue, I purchased 11 of these monitors and 5 of them have died in this manner within 3 months of purchase. They shut off in this manner whether connected to input or not. I have returned them and bought different monitors as they have died.
    Junk monitors

  • Anonymous Mar 27, 2009

    I bought the same monitor at Walmart.com. In 4 months the same thing happens, screen goes black when it heats up. After turning it off for a half hour or so it will stay on for a few minutes.

    Dell techie in India, after arguing with him and his supervisor, says Walmart is responsible for it; Walmart says Dell must honor warranty. Just try to find someone at Dell without an Indian accent! Frustration doesn't begin to describe what I feel!

    So tomorrow I will pay to have a local guy work on it; I just hope he knows what he's doing! $35 to diagnose the problem, ???$$$ to fix it.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 28 Answers

To me, that's an XP driver issue. If the screen turns on at all, then goes dark during XP boot, that's nearly a ringer for drivers.

Out of range on the Hz? Tried booting in safe mode to see if it loads with standard win drivers? That might work. Reset the monitor to default/standard settings and try safe mode is what I would do. Ramp up the resolution/refresh rate from there.

Posted on Dec 06, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Dell monitor E228WFP has a horizontal line


Anonymous,
Click the link below for troubleshooting and resolving monitor issues that you may be experiencing.
Dell Monitor Support http://dell.to/1nCPtaV
Thank You,
Dell-Jesse L
Dell Social Media and Communities

Jul 28, 2014 | Dell E228WFP LCD Monitor

2 Answers

Need to disassemble a Dell Ee228wfpc 22" flat panel display. Video or Service Manual would be useful. Suffering from Green Power utton is on, but no video on screen.


I found the user manual for you but I am obliged to warn you that disassembling a computer monitor is dangerous unless you really know what you're doing. Please be careful.

http://support.dell.com/support/edocs/monitors/E228WFP/En/ug/about.htm

Feb 21, 2011 | Dell E228WFP LCD Monitor

1 Answer

E228WFP display disappears Posted by


disconnect all the cable from the monitor except the power cable .
see if you see any test screen and keep it on ,if the test screen blacks out you monitor is bad ,better buy a new one as usually repairs cud be expensive

Apr 17, 2010 | Dell E228WFP LCD Monitor

1 Answer

How open for clener e228wfp


balsero9, Watch video clips at YOUTUBE . Try "lcd monitor disassembly" and "lcd monitor repair" . Also visit www.ccl-la.com for more information. 12fixlouie

Feb 25, 2010 | Dell E228WFP LCD Monitor

1 Answer

Dell e228wfp monitor


in control panel,, go to power option,, go to advanced,, on the option of turn off my monitor,, make it never

Jan 08, 2010 | Dell E228WFP LCD Monitor

1 Answer

I'm having the problem of the back light shutting off after an uncertain amount of time. I did some research and it has led me believe it to be a problem with the Lcd transistors. how do I replace them?...


http://support.dell.com/support/edocs/monitors/E228WFP/En/ug/index.htm
Manual is available at Top link,If this a 1 or 2 year old monitor,Then call dell with this issue,at the back you can find 20 digit serial no,that will give them the warranty status,so that you can get a replacement monitor if it is in warranty usually Monitor comes with 3 year warranty so better to call and get help i had the issue with my monitor too,i called & got it fixed

Jan 04, 2010 | Dell E228WFP LCD Monitor

1 Answer

After 1 year, the monitor DELL E228WFP started to turn black


ainamat, Did you do the FLASHLIGHT TEST to evaluate the status of the "switch-mode-power-supply"??? Every owner of a lcd display with "cold-cathode-fluorescent-lamps" backlighting should know how to perform AND interpret the results!!!! It's a very easy test to do! FYI Your monitor has a backlighting sysem very similar to the NEW curlie-Q CFL energy-saving screw-in light bulbs!! They have an ELECTRONIC BALLAST (converter) circuit (ac to ac) to light them. Monitors have a INVERTER circuit (dc to ac) ballast circuit that generates 600-1100vac to light your CCFL's. If the SMPS detects a FAULT with itself or a circuit that it is supplying power to, It will go into SHUTDOWN mode to try and save the unit from a catastrophic, nonrecoverable failure. e.g. worst case sparks,smoke,fire!! Anna, you should READ and follow the threads in my other responses if you can get to my FIXYA profile pages under 12fixlouie, aka louie12fix and read what I have already written about the BLACK SCREEN of DEATH and YOUR options. If after doing some surfing of the net, you determine that this response has steered you to a solution to your BSOD problem, please rate this response on fixya. Good luck in your quest. 12fixlouie

Nov 13, 2009 | Dell E228WFP LCD Monitor

1 Answer

Dell E228WFP two months out of warranty -monitor on and off


if your purchase just the monitor on 2/28/200, normally dell gives 3 years warranty for the monitor If purchased Separately.

OK.. try doing this call Dell.. 18004563355.. JUST give them the serial number of the monitor ONLY they'll check it out then if your lucky they'll send you a replacement.

Apr 23, 2009 | Dell E228WFP LCD Monitor

1 Answer

I have same problem despite truning off screen saver and setting power options to NEVER SLEEP! I have same dell monitor, running wondows vista basic in dell vostro! anyone with a solution. this PC is less...


If the problems happens on another computer then call dell to get the problem resolved. You could also go into the system setup by pressing F2 when the computer loads up and see if it happens in their, or you can also put the known good monitor in your system and it you get the same problem the problem is with the computer and the issue is either a hardware or software issue. If the problem happens in the system setup or during the diagnostics then the issue is hardware. Please call dell tech support if you find out the issue is points to the monitor and we would be glad to replace the monitor, if the monitor is not tied to the system(not in the order details or was purchased later) then the monitor has a 3 year warranty, if the monitor was purchased with the system , the warranty is the same as the system or if that warranty more than 3 years than the warranty for the monitor is still only 3 years. Thanks and please reply back if you still need assistance.

Mar 09, 2009 | Dell E228WFP LCD Monitor

Not finding what you are looking for?
Dell E228WFP LCD Monitor Logo

411 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computer Monitors Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

William Miller
William Miller

Level 3 Expert

8820 Answers

Are you a Dell Computer Monitor Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...