Question about Logitech QuickCam Pro 9000 Web Cam

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I can hear but not see the person i'm speaking with

I have logitech 9000 for laptop
my friend can see me . i can see me but not her
what am i doing wrong

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  • boater_tony Dec 08, 2008

    I am trying to video with my son on AIM. He can see and hear me but I can only hear him. He is using an inbuilt camera on his laptp and it works fine with other AIM users.

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What program do you use to communicate with your friend? See the following info.

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 12, 2009

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1 Answer

Webcam audio works one way


You have a laptop and it has a built in mic
You need to nominate your webcam mic as default

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

CONFIGURE TO YOUR CHAT PROGRAM

May 07, 2010 | Logitech Webcam

1 Answer

We have a logitech pro 9000 webcam. we have just purchased a windows 7 laptop as our old one fried.how can we load the software as it is for windows vista thanks


Disconnect camera
Download from the logitech website using the windows 7 OS

http://www.logitech.com/index.cfm/435/6333&hub=1&cl=us,en

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Using Skype with my Logitech QuickCam Pro 9000


The advantage of having a logitech webcam is the support you have.
I just launched my logitech toolbar and clicked on the lowest panel to see what help you have with your webcam in Skype - check this out

http://logitech-en-emea.custhelp.com/cgi-bin/logitech_en_emea.cfg/php/enduser/std_adp.php?p_faqid=9266&p_created=1227724918&p_sid=PlhfBfJj&p_accessibility=&p_redirect=&p_lva=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD00NCw0NCZwX3Byb2RzPSZwX2NhdHM9JnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1Mb2dpdGVjaMKuIFdlYmNhbSBQcm8gOTAwMA**&p_li=&p_topview=1

Also there is a good logitech forum from other users as logitech tends to have teflon shoulders when it comes to chat programs

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Sound problem on my logitech pro 9000 install on mac


Check quick time settings.

See if other video files played in quicktime have voice.

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Logitech QuickCam Communicate STX web cam


hi

open up this page and start the remote support session so we can figure it ou ttogether

http://www.fastsupport.com/772273404


if you have any problems with the page use the manually download software link on the page

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