Imac won't connect to netgear WGR164 via VIRGIN CABLE
I am trying to connect my wgr164 to my apple imac osx 10.4.11 and it wont work... will not connect to internet.. am i using the right router? the cable connection is on 1 wall and want to move my pc to otherside of room so was told this router would do the job... i am tearing my hair out as i have tried every which way.. the cd won't run to start the set up wizard and i am ready to smash it all up... PLEASE can someone tell me from start to finish how i must set this up.. i am not a wizz kid at computers but thought this was an easy process.. Help
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It's a common problem with wireless routers, especially with certain ISP's, there's several theories about why this happens including cheap parts and software on the routers but it can be much worse if it's over a cable connection. Possibly because the MTU is higher on cable networks than wireless ones. This issue doesn't seem to affect wired connections to the routers as much. ie you may still get a working wired connection even if the wireless isn't working.
Certain makes are known to behave this way, with certain ISP's. eg in england there's a cable company called virgin media, belkin routers really don't seem to like them, but netgear seem to work much better, which is probably why virgin recommend netgear and will only supply netgear routers themselves.
Try changing the channel id if it's wireless, as there may be a lot of interference around you and this may or may not have a bearing on this issue. If that doesn't help then ask your isp what make they recommend as they should have an idea of what will work best, at least the tech support dept should.
In my opinion the best makes of routers are netgear and linksys. I also like belkin although they aren't as good as they used to be, and as mentioned can suffer from this problem quite badly in some cases. As you are with a cable
You will never completely eradicate this problem, all wireless
routers will need resetting now and again, but it should be weeks or preferably months
between each time. Cisco routers may be more reliable but they're business routers and are very expensive, and probably a bit more complicated to setup.
ps. I used to work for virgin media as tech support.
It sure sounds like the switch is not passing the DCHPDISCOVER packets through to the Apple Extreme.
Is the switch a NetGear Prosafe switch, or a GS608, or a different model?
If it's a managed switch (e.g. ProSafe) then you can connect to the switch's management UI and confirm that the default uplink port is set up for the port that connects to the Apple Extreme, and that it's set to forward DHCPDISCOVER packets to that port
If it's an unmanaged switch like the GS608, then it shouldn't matter which port you connect, but if your model has one port labeled "uplink" then you should be sure to use that port to connect to tha Apple Extreme.
One last thought -- have you replaced the cable that you're using between the switch and the Apple Extreme? You could test the network by first connecting your computer to the Extreme so it gets a valid lease, then unplug it and hook up the full network (computer -> switch -> Extreme) and see if you can still ping the router.
That's a bunch of thoughts, but may not be a solution yet. If these don't address the problem, post back with the model number of your Switch, and I'll go more in-depth.
There is no WGR164 v6 but there is a WGR614 v6. All the information including documentation on the router, firmware upgrade, information and so on can be found at the manufacturer's website. I already got your model in the link so just click on it and check it out. http://kb.netgear.com/app/products/model/a_id/2588