Question about Ricoh Office Equipment & Supplies

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Hi I have a AP3800c with regular paper jams betwen tray 1 and the Vertical Transport cover. Its screws up the paper in this area. I have already replaced the feed rollers. Any suggestions please. Cheers Dave

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  • daveiow Dec 07, 2008

    Hi I have a Ricoh AP3800C Printer. It has developed a intermittent paper jam between the output from tray 1 and the Vertical Transport cover. Its screws up the paper in this area. I have already replaced the tray 1 paper feed rollers. All the rollers on the Vertical Transport Cover run freely. The jam occurs every 3 -5 copies. The whole area is clean with no obstructions. The jamming is in this area as I have run several single print runs to see how many it takes to jam. Cheers Dave

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3 Answers

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If the printer continues to Jam after replacing the rollers then the problem can be in the pickup, turning, alignment areas. I would start by checking the alignment area for worn out parts or any "junk" such as bits of paper, clips, hair etc., obstructing the alignment process. If not check the pickup and turning categories for similar characteristics. Feel free to post back if you need more help.

Regards,
Sai.

Posted on Dec 07, 2008

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After years of heavy use the rubber rollers which transport the paper through the printer can get a shine to them and tend to loose their grip. This causes misfeeds and blockages. 
HI

Using a damp cloth and something like Jif (slightly abrasive kitchen/bathroom cleaner) rub the rollers whilst rotating them by hand. With a clean damp cloth remove any cleaner and you should see the rubber has lost it's sheen.

Some rollers can be hard to get at but a little patience pays off. I've reclaimed dozens of printers due to be scrapped in this way.

Posted on Dec 07, 2008

  • 1 more comment 
  • ABHISHEK.C
    ABHISHEK.C Dec 07, 2008

    INTERMINTENT PAPER JAMS ARE GENERALY CAUSED BY
    1. DIRT RESUDUE OF PAPER SPECIALY COATED /PHOTOPAPER THAN HAS STACK ON THE HEATING ELEMET/FUSE UNIT ACCESSED THROUGH DOOR AB.

    2.POOR PAPER QUALITY THAT KEEPS ON SLIDING WITHIN THE PAPER PICK UP MECHANISIM AT THE PAPER TRAY

    3.INCORECT PAPER SIZE -LENTH- SELECTION AT THE PRINTER PROPERTIES SETTING

    4. USE OF VARYING PAPER LENGTH AT THE PAPER

    5. STATIC CHARGE THAT TEND TO BIND PAPERS TOGETHER, PERUSE THROUGH PAPER BANDLE BEFORE INSERTING TO PRINTER

    6. TORN PAPER PIECES THAT GOT CAUGHT UP WITHIN THE MECHANICALS OF THE PRINTER:::FI X - OPEN DOOR AB AND SIMPLY INSPECT:::

    7. THIS SHOULD BE YOUR LAST RESORT 
    ::::THEORY :::: OFTENLY PAPER JAMS ARE CAUSED BY WARE AND TARE OF THE PICKUP MECHANISM AT THE PAPER TRAY, THE PICK UP ROLLER LOCATED AT UP THE FURTHEST END FROM THE MIDDLE OF THE PAPER TRAY IS THE CALPRIT. THIS FIX WILL SIMPLY RESTORE THE GRIP OF THE PICK UP ROLLER. :::: FIX:::: WITH A NORMAL SAND PAPER RUB THE PICK UP ROLLER (BLACK RUBBER) GENTLY ACROSS (RIGHT TO LEFT) FOR A FULL CYCLE OF ROLLER::: IF THIS FIX DOESTNT FIX YOUR PRINTER THEN BITE THE BULLET AND REPLACE YOUR PICKUP ROLLER.


    SIMPLE FIXES FOR THE NON TECHNICAL



  • ABHISHEK.C
    ABHISHEK.C Dec 07, 2008

    INTERMINTENT PAPER JAMS ARE GENERALY CAUSED BY
    1. DIRT RESUDUE OF PAPER SPECIALY COATED /PHOTOPAPER THAN HAS STACK ON THE HEATING ELEMET/FUSE UNIT ACCESSED THROUGH DOOR AB.

    2.POOR PAPER QUALITY THAT KEEPS ON SLIDING WITHIN THE PAPER PICK UP MECHANISIM AT THE PAPER TRAY

    3.INCORECT PAPER SIZE -LENTH- SELECTION AT THE PRINTER PROPERTIES SETTING

    4. USE OF VARYING PAPER LENGTH AT THE PAPER

    5. STATIC CHARGE THAT TEND TO BIND PAPERS TOGETHER, PERUSE THROUGH PAPER BANDLE BEFORE INSERTING TO PRINTER

    6. TORN PAPER PIECES THAT GOT CAUGHT UP WITHIN THE MECHANICALS OF THE PRINTER:::FI X - OPEN DOOR AB AND SIMPLY INSPECT:::

    7. THIS SHOULD BE YOUR LAST RESORT 
    ::::THEORY :::: OFTENLY PAPER JAMS ARE CAUSED BY WARE AND TARE OF THE PICKUP MECHANISM AT THE PAPER TRAY, THE PICK UP ROLLER LOCATED AT UP THE FURTHEST END FROM THE MIDDLE OF THE PAPER TRAY IS THE CALPRIT. THIS FIX WILL SIMPLY RESTORE THE GRIP OF THE PICK UP ROLLER. :::: FIX:::: WITH A NORMAL SAND PAPER RUB THE PICK UP ROLLER (BLACK RUBBER) GENTLY ACROSS (RIGHT TO LEFT) FOR A FULL CYCLE OF ROLLER::: IF THIS FIX DOESTNT FIX YOUR PRINTER THEN BITE THE BULLET AND REPLACE YOUR PICKUP ROLLER.


    SIMPLE FIXES FOR THE NON TECHNICAL





    THANK YOU PLEASE RATE IT.............

  • ABHISHEK.C
    ABHISHEK.C Dec 07, 2008

    i hope this will help you but let me know if it doesnt i will get further into it with you 
    richard from chicago 


    http://h10025.www1.hp.com/ewfrf/wc/docum...



    Issue An 'Out of paper' error message displays on the computer and the product does not pick up or feed paper from the main paper tray



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  • Master
  • 365 Answers

The output side may have some difference in the uniformity.clear it

Posted on Dec 07, 2008

  • JITHIN ANTONY Dec 14, 2008

    have you checked the thing all

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Welcome to Fixya.

You may need to check again the error code. According to the manufacturer's checklist for error codes, only the following are documented;

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Welcome to FixYa!

If the first symbol on the top is constantly blinking as shown in the picture below, It means that a paper or a foreign object has jammed your printer.

jas247_22.gif

Jam can occur in 3 areas. Please refer to the image below.
1. Internal Areas
2. Input Trays
3. The Output Bins
jas247_23.gif

To clear the jam, turn the printer off and disconnect the power cord. Be careful not to tear the paper in case of a paper jam. If a small piece of paper remains in the printer, it could cause additional paper jam.

Let's clear out the Internal Areas first. Push the button to open the print-cartridge door, and then remove the print cartridge. To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. Please refer to the image below.

jas247_24.gif
If jammed paper is visible, grasp it with both hands and slowly pull it out of the printer. Please refer to the image below.
jas247_25.gif
If no paper was jammed inside the print-cartridge door, open the Output Bin or the back door
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jas247_26.gif
Again, if jammed paper is visible, grasp it with both hands and slowly pull it out of the printer.
If no paper or foreign object is visible, close the back door of the printer.

Next, let's take a look at the Input Tray. (We have already taken out the print cartridge.)
Lift the Tray 1 roller cover, grasp the jammed paper or foreign object, and slowly pull it out of the printer. Please refer to the image below.
jas247_28.gif
If no jammed paper is or foreign object is visible, open Tray 2 and see if a paper is visible. Again remove it slowly with both hands. Please refer to the image below.
jas247_29.gif
Close Tray 2.
If no jammed paper is visible in the second tray area, pull down the upper media guide (we have already taken out the print cartridge). With both hands, grasp the jammed paper and slowly pull it out of the printer. Please refer to the image below.
jas247_30.gif
Close the upper media guide and return back the print cartridge. Please refer to the image below.
jas247_27.gif

These steps should clear out any jams that you are experiencing.
Connect back the power cord again and turn on your printer. You should be able to print now.

Thanks for using FixYa. Keep me posted.
Jas247

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Hope this helps.
Please rate my response.
Thanks
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