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I have a whirlpool water softner. After regenerating, the water is still hard and the tank is about half full of water. I have cleaned the venturi.

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  1. Check for hose kinks or food plugging drain hose. Start at the drain port exit (there are others, this is just an example)
  2. Check the check valve and drain hose for debris.
  3. Check pump motor for reversing during the pump out make sure the dishwasher is pausing between the wash and drain cycles letting the pump/motor reverse for the drain cycle.
  4. Check timer for not letting the dishwasher pause. ( not all dishwashers )
  5. Check pump motor assembly for a drain solenoid, during the pump out make sure the solenoid makes that distinctive "clunk" noise
  6. If you have recently installed a new garbage disposal, check knock-out plugat connection.
  7. Check pump impeller for damage.
  8. Check that the water inlet valve isn't seeping fresh water into the dishwasher when off.

Posted on Dec 06, 2008


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I have water in my salt hopper water softner

In most tank style systems that is normal. Since you did not post a make and model number it is hard to tell. The water is called brine and it is very salty. It sits in the bottom till a regeneration cycle and then is pumped into the media beads to clean the minerals off them.

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Your injector is stuck. Your manual should show you, at the least,
a diagram; you'll need to clean out the center of the injector and lubricate the seals or o rings with silicone grease. You cannot use Vaseline; it'll attack the rubber. You should bail out the excess water from your salt tank. After you've got rid of the particle of dirt from the venturi in the injector and lubricated the seals or o rings with silicone lubricant, reassemble. Three manual regenerations over the next three days should bring your softener back to full function.

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Water in water softener, filling over potassium in tank. How do I fix this?

There is an injector (venturi) in your softener that shunts to allow brine to be sucked out of your salt tank and, near the end of regeneration, shunts again to put water back into your salt tank to make brine for the next regeneration. It isn't moving; probably needs cleaning and perhaps lubrication with silicone grease. If you don't have a manual, download one. There are hopefully illustrations to help. Otherwise you'll need to hire someone to do it for you, but watch so you can do it for yourself. If the injector has plugged in only three years it'll likely do so again.

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Your injector is that part of your control head that switches to allow salt brine to be sucked out of your salt tank (during regeneration) or shifts a couple of mil to add water to your salt tank to make brine (at the end of the regeneration). Your injector is either stuck or the venturi in it is blocked up with some kind of debris. Your manual should tell you how to clean it or, at the least, diagram where it is and how to access it. If you lubricate it you must use a silicone based lubricant; Vaseline or oil based lubricants will make the rubber O rings old before their time.

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You can send to the company for repair too ! If it sill under warrenty to fix it and aslo don't try the step anymore it might cause some parts damage that the service provider my charge you more.

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Just replaced old softner w/new whirlpool 40,000. Hooked up correctly, regenerated w/ 6 tblsp bleach before use, tested/set hardness, Water is not soft....why?

Is the "bypass valve" in the correct position. I would suggest flushing the water heater at the boiler drain, bottom of tank to assure soft water in WH. Make sure there is salt in brine tank and manually regenerate the softener 3 days in a row. Retest water.

Sep 22, 2013 | Whirlpool Water Dispensing & Filtration

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Culligan wg 1035 water softner bine tank will not empty. water getting hard I have checked the valves in the head and they seem fine.

The eductor assembly is plugged or the refill restrictor in top of float assembly is plugged. The eductor/injector draws the brine in during regeneration. These need to be cleaned to remove any oxidized iron or sediment . Do you have your owners manual for your Water Gard system?

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Where to put the salt? and how to flush it? thank you wg844

Dump the salt in the separate brine tank. Always keep salt/brine tank at least half full. If you want to run a manual regeneration push the regen button. For delayed regeneration (2am) push once, for immediate regeneration push twice.

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Not getting soft water. The system charges but it does not seem to be getting brine from the tank to wash the softener pellets. Is there some way for me to check the valve. Maybe change a simple part. ...

You need to remove the venturi valve and clean it. This part is usually found under a round plastic cap that unscrews remember to put softner on bypass or turn off water first

Nov 15, 2009 | NRS Fleck 5600 - 64,000 Grain Timer Water...

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