Question about Dell Latitude D610 Notebook

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Top left click button only works some times

The top left click button is starting to not work sometimes. Is there a safe way of lifting it up to find out if some debris got stuck underneath, or might there be another cause? thanks for any help.

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I doubt it's something underneath other than a pressure switch of some type, look at this page and download new drivers for the touchpad and try them first before attempting a self repair. http://search.dell.com/results.aspx?spf=Latitude&ssysid=LAT_PNT_PM_D610&ssysn=D610&nf=&ira=False&l=en&ec=&qmp=12&cat=sup&c=us&%7Esrd=f&k=touchpad&p=1&sort=K&subcat=dyd&s=gen&cs=&snpsd=A&p=1

Posted on Feb 14, 2007

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Locked up on restart... How do I solve this mess????


Sony's Vaio line of laptop and desktop computers ship with the latest version of Windows installed. Even the best designed Vaio computer can sometimes malfunction, occasionally in connection with an error in Windows. Boot your Vaio computer in Windows' "Safe Mode" to disable potential problem-causing drivers and programs to help you troubleshoot and fix your Sony computer.

Windows XP Press the power button on the Sony Vaio computer, typically found in the top right corner of the laptop's keyboard panel or on the desktop's tower. If your computer is already on, press "Start" in the lower left corner of Windows XP and press "Turn off computer." A new window will appear. Press the green "Restart" icon. Hold down the F8 key on your Sony Vaio's keyboard as soon as your computer's screen goes dark. A new window, labeled "Windows Advanced Options," will appear. Choose one of the Safe Mode options listed. "Safe Mode" loads the minimal amount of drivers, while "Safe Mode with Networking" also loads your networking preferences. Press "OK." b> Windows 7 Press the Sony Vaio computer's power button if it's off, or restart the computer. Click "Start" in the lower left corner of Windows 7 and choose "Shut Down." A new window will appear. Push "Restart." Press and hold your computer's F8 key. A menu called "Advanced Boot Options" will launch on the screen once the restarting process is complete. Choose "Safe Mode" or "Safe Mode with Networking" and press "OK."
You could select the option start at last known configuration that worked this will tell you if and what file has been corrupted or missing then you will know if its a hardware issue You might use the system restore to restore your system to an earlier time click start all programs If it is a hardware issue the system restore might not work Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer. Use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System. Configuration utility Installation restore points that occur before you install a program or a service you can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error.

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1 Answer

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Sounds like a virus or infection has hijacked your keyboard. Try booting in safe mode and see if the keyboard works.

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Go to www.google.com and in the search box type: "Download cnet Malwarebytes" (without the quotes). Download and install malwarebytes from the sites download.cnet/malwarebytes. When the site opens up click on the Green Download button on the left. Do not click the Red Download button, that's junk. When it finishes installing the Gui Interface will open up with an offer to Accept a Trial Version or Decline. CLICK DECLINE you want the totally free version. Run a QUICK SCAN. As it scans, if it finds infections the number will be in red. When it finishes scanning, click SHOW RESULTS. A notepad text document will open up showing you the results. You can close the text document and go back to the Gui Interface where you will click REMOVE SELECTED RESULTS. The objects will already be selected for you. When it finishes removing the objects click ok and it will sometimes reboot your machine.

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1 Answer

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Sounds like you have a virus or infection, or the keyboard is going bad. Try booting up in Safe Mode and see if the keyboard works.

Turn off the computer, then hit the power button to turn it back on and immediately start hitting the F8 key repeatedly until you see SAFE MODE. Take the Safe Mode option and let it boot up. Safe Mode will look different to you, the screen will be darker and the icons bigger, this is normal. If the keyboard works in safe mode then it proves you might have a virus or infection. Now, turn the computer off and reboot as if you are going into Safe Mode, but this time take the Safe Mode With Networking option (this will give you internet connectivity). When it boots up, open your browser and download and install MalwareBytes and run a Quick Scan.

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If the above options don't solve the problem then try running a System Restore. System Restore will allow you to select a Restore Point (date and time) to roll your system back to before you started having problems. System Restore does not delete your data, documents, music, pictures, videos or programs (unless the program was installed after the restore point you selected). System Recovery on the other hand deletes everything and sets your system back to when you first purchased it.

To start System Restore click Start/Programs/Accessories/System Tools/System Restore. Select a restore point (date and time) before you started having issues with the keyboard.

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May 23, 2012 | Computers & Internet

1 Answer

Some time keyboard stop working


Try using the keyboard in safe mode and see if it works.

Turn off the computer, then hit the power button to turn it back on and immediately start hitting the F8 key repeatedly until you see SAFE MODE. Take the Safe Mode option and let it boot up. Safe Mode will look different to you, the screen will be darker and the icons bigger, this is normal.


If the keyboard works in safe mode, the maybe you have a virus or infection that hijacks your keyboard. Reboot the computer as if you are going into safe mode, but this time take the Safe Mode With Networking option (this will give you internet connectivity). When it boots up, open your browser and go download and install MalwareBytes and run a Quick Scan.



Go to www.google.com and in the search box type: "Download cnet Malwarebytes" (without the quotes). Download and install malwarebytes from the sites download.cnet/malwarebytes. When the site opens up click on the Green Download button on the left. Do not click the Red Download button, that's junk. When it finishes installing the Gui Interface will open up with an offer to Accept a Trial Version or Decline. CLICK DECLINE you want the totally free version. Run a QUICK SCAN. As it scans, if it finds infections the number will be in red. When it finishes scanning, click SHOW RESULTS. A notepad text document will open up showing you the results. You can close the text document and go back to the Gui Interface where you will click REMOVE SELECTED RESULTS. The objects will already be selected for you. When it finishes removing the objects click ok and it will sometimes reboot your machine.


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Which function key? What is the key supposed to do? Do other function keys work? Maybe your keyboard has been hijacked by a virus or infection. Try booting in Safe Mode and see if the function key works.

Turn off the computer, then hit the power button to turn it back on and immediately start hitting the F8 key repeatedly until you see SAFE MODE. Take the Safe Mode option and let it boot up. Safe Mode will look different to you, the screen will be darker and the icons bigger, this is normal.
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Go to www.google.com and in the search box type: "Download cnet Malwarebytes" (without the quotes). Download and install malwarebytes from the sites download.cnet/malwarebytes. When the site opens up click on the Green Download button on the left. Do not click the Red Download button, that's junk. When it finishes installing the Gui Interface will open up with an offer to Accept a Trial Version or Decline. CLICK DECLINE you want the totally free version. Run a QUICK SCAN. As it scans, if it finds infections the number will be in red. When it finishes scanning, click SHOW RESULTS. A notepad text document will open up showing you the results. You can close the text document and go back to the Gui Interface where you will click REMOVE SELECTED RESULTS. The objects will already be selected for you. When it finishes removing the objects click ok and it will sometimes reboot your machine.



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Does the mouse pointer move? Does the mouse work? Does the Keyboard work?

The cursor moves on keystrokes from the keyboard or from taking the mouse and pointing it and clicking in a text area.

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Some laptops will have a set of keystrokes that toggles the touchpad on or off. Normally you will have to Press and Hold either the Alt or FN key then hit the corresponding key that controls the touchpad. Most times the correct key to hit will have the icon of a finger pointing at a square box that represents the touchpad.

You may have been hijacked by a virus or infection. Boot up in Safe Mode and see if it works.
Go to www.google.com and in the search box type:"Download cnet Malwarebytes" (without the quotes). Download andinstall malwarebytes from the sites download.cnet/malwarebytes. When thesite opens up click on the Green Download button on the left. Do notclick the Red Download button, that's junk. When it finishes installing the GuiInterface will open up with an offer to Accept a Trial Version orDecline. CLICK DECLINE you want the totally free version. Run aQUICK SCAN. As it scans, if it finds infections the number will be inred. When it finishes scanning, click SHOW RESULTS. A notepad textdocument will open up showing you the results. You can close the textdocument and go back to the Gui Interface where you will click REMOVE SELECTEDRESULTS. The objects will already be selected for you. When itfinishes removing the objects click ok and it will sometimes reboot yourmachine.

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If it's the Keyboard:
Maybe your keyboard has been hijacked by a virus or infection. Maybe you spilled a liquid on the keyboard. Maybe the keyboard cable needs to be reseated ( taken out and put back in).

Have you tried your keyboard in Safe Mode? Boot into Safe Mode and see if the Keyboard works, if so you know you have a virus or infection.

Go to www.google.com and in the search box type:"download.cnet.com" (without the quotes). Click the link to goto the site and look on the left side when the site opens up and you will see agray area that says FIND SOFTWARE. In the white search box under FindSoftware type: "Virtual Keyboard" (without the quotes) and click themirror to search. When the search results come back look for FREE VIRTUALKEYBOARD. Download and Install it. It's totally FREE. Alsouncheck anything that pops up other than the license agreement during thedownload and installation. You only want the Free Keyboard and not theother junk.

You can use it to solve your keyboard problem. Just open up whatever it is youwant to type on such as the web address in an browser, a word document, etc.,then open the Free Virtual Keyboard and it will sit on top of whatever you weredoing. You can move it around so that it is not in your way also.

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My HP upper keys dont work except for 56


OK, it sounds like your keyboard has been hijacked by an infection. If it works long enough for you to login then it works, but stops after windows loads because the virus also loads.

Try going into Safe Mode and see if the keyboard works. Turn off your computer, then hit the power button to turn it back on and immediately start hitting the F8 key repeatedly until you see Safe Mode. Select Safe Mode and let it boot up. Safe Mode will look different to you because the screen will be darker and the icons bigger, this is normal. Once it boots to your desktop, try using the keyboard. Open up something like Notepad or Wordpad and hit every key to see if they work. If they work, you surely have a virus infection. Most viruses can't function in safe mode because they need a internet connection and a normal startup. if the keyboard works lets get the lil ******.

Turn off you computer again and turn it back on and immediately start hitting the F8 key repeatedly until you see Safe Mode. This time scroll down until you see SAFE MODE WITH NETWORKING. Select Safe Mode With Networking. This will give you internet connectivity. Open up your browser and download and install MalwareBytes.

Go to www.google.com and in the search box type:"Download cnet Malwarebytes" (without the quotes). Download andinstall malwarebytes from the sites download.cnet/malwarebytes. When thesite opens up click on the Green Download button on the left. Do notclick the Red Download button, that's junk. When it finishes installing the GuiInterface will open up with an offer to Accept a Trial Version orDecline. CLICK DECLINE you want the totally free version. Run aQUICK SCAN. As it scans, if it finds infections the number will be inred. When it finishes scanning, click SHOW RESULTS. A notepad textdocument will open up showing you the results. You can close the textdocument and go back to the Gui Interface where you will click REMOVE SELECTEDRESULTS. The objects will already be selected for you. When itfinishes removing the objects click ok and it will sometimes reboot yourmachine.

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3 Answers

Microsoft wireless intelimouse explorer 2.0


Having experienced the same problem with (2) Intellimouse Explorers I analyzed the problem and found a solution after driver updates failed to correct it.

Remove the single screw inside the battery compartment, lift off the rear portion of the mouse top cover, then gently lift up the back end of the remaining shell.

Once you have the inner workings exposed, use a Q-Tip to dab rubbing alcohol on the right click button's micro switch, manually clicking it a couple dozen times to clean the button's inner workings. Do not work about shorting out the mouse, as alcohol is non-conductive, and non-corrosive. It will not harm the electronic circuitry.
It doesn't hurt to do the same for the left click micro switch and the side button switches as well, as long as the mouse is disassembled.

Next use a clean Q-Tip to clean the edges of the top & bottom housing. This is the most likely cause of the right click button failure - there are small particles of debris lodged along the edge where the travel of the right click button is supposed to depress, but cannot.

Next, turn the top cover over and move the catch on the right underside forward and push it gently downward to uncatch the edge of that latching clip. The click on the left underside is a bit more complicated and requires a gentle lifting of the rear pins and moving the left clip more to the left and downward to release it from it's locking position.
Once you have freed the actual button's cover from the rest of the top cover, clean it thoroughly with a Q-Tip swab soaked with rubbing alcohol.

While the works are exposed, check for hair and debris around the scroll wheel as well. The small plastic wheel cover lifts off starting from the read and tipping up and forward.

Carefully reassemble all parts and hte right click function should now be restored. The debris has been removed and the right click now has it's full range of travel restored.

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HEY EVERYONE I FIXED THE DOUBLECLICK PROBLEM, can't belive i can use this mouse again, i peel off the bottom sticker foot. removed the QC sticker from the screw and removed screw, got top off, under the left click button there is a little black box with a thin white button, i carefully with a small flat head screwdriver lifted the black box slighty off its connection then pushed it back down again. i did this with the mouse plugged in blue lights on and everything. it instanly worked fine. hope this works for anyone else

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