Question about LG LRTN22310 Top Freezer Refrigerator

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New lg double door fridge"s freezer cabinet damaged

I bring to your kind notice that my fridge purchased during March,2008 could not functioned properly as there was no cooling at bottom portion.Hence complained to the service centre and they could not attended the case and asked over phone to defrozt about 6 hours each 2 days and the problem could not solved and all the foodstuffs spoiled.Due to non report of any of your service people, tried to solve the problem but the plastic cabinet of the freezer damaged partially.Last 5 months nobody attended the case and now the freezer cabinet only working. I have represented the matter through your Cochin office and they are awaiting a response from the head office. Please do your best to solve the problem.

Regards

Kunjukunju
Chemmeens(Regd)
Cochin-682005
Phone:9446355820

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hvac1960
  • 2133 Answers

SOURCE: lg double door 320 litres

If it's under warranty, they will repair @ free of charge. They will replace filter and recharge gas. Don't worry! It happens due to wrong handling in transportation.

Posted on Dec 06, 2010

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