Question about Samsung RS2630SH Side by Side Refrigerator

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No chilled water

There is water passing through the valve low down at the back of the fridge when water dispenser is activated but it dosen't reach the spout at the front, like wise the ice maker has stopped working.

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  • jozekzebrack Dec 20, 2008

    no chilled water

    as per service technician fridge was switched off for 36 hours and chiled water delivery restored but unfurtunately only for another day and then "got frozen" again. somebody experienced same ??

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REPLACE THE DUEL WATER INLET VALVE ON THE BOTTOM BACK OF FRIG.-,SEARS .COM- PARTS,MIKE

Posted on Dec 06, 2008

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Ice maker works but no water out of water dispenser?


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You have not supplied the make or model of your fridge and so I can only offer a generic response.
Most ice-makers, chilled water dispensers are reliant upon a water stop valve that make a distinctive click when operated.
Does it click when you dispense water?
If not, then assuming the ice dispenser works (indicating the activate button is working), then the water valve has possibly failed (or less likely the wiring somewhere in between).

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2. A bad (leaking) connection where one of the tubes exits the water valve. Again, these will leak whenever the valve is activated.

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The ice maker is probably not getting water. Have you heard the water valve click on and off to allow water to flow to the ice maker? If you get chilled water from the fridge, the ice maker's water valve will probably sound very similar to when you dispense chilled water. Try the water to listen for it. Then, listen for it over the course of an hour or so to determine if the ice maker is doing the same thing. If you hear it - then there may be a blockage in the line or filter.

If you don't have provisions to get chilled water from your fridge (ice only) or notice that you can't get water from your fridge any more: Make sure the water supply is on and.. that supply line isn't kinked or got crushed when the fridge was pushed back into position. This is a pretty common occurrence. If you don't hear any water valve clicking, the valve itself may have failed or there may be a problem with the electrical circuit. Hopefully, you won't have to got beyond this, but if so - let us know.

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  1. Make sure filter is installed right.
  2. Disconnect water line see if water is flowing from line. May have a water valve in line not working.
  3. reconnect line but leave lose open inline valve just a little see if water flows out. No water PSI may be to low to reach up to fridge or valve stuck closed.
  4. Got water to connection tighten check dispenser for water.
  5. No Water If your system has a reservoir to store & chill water Your float may be stuck locate & check unstick if needed.
  6. Still no water May have faulty dispense value. Check value replace if needed.
Please rate hope this helped. If I can help further I'll standby.

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GW, the valve on your refrigerator is actually a "2-in-one" kinda setup. One water line comes in, but splits at the valve to perform the separate functions, chilled water and ice. It's called a dual coil valve... one coil for each function.

Generally speaking these are the Achilles heels of the plumbing system. The easy way to check it is this... pull the fridge away from the wall, have someone get behind it down where the water line goes behind the cardboard cover to listen. Now have someone try to get water from the dispenser. If you hear the valve energize and get no water, you have a bad valve assy. (You'll hear a low "hummmm" at the valve when it's energized)

Replacement is easy. The part number is 2315533 and lists for about $45.00. Turn the water off, remove the cover from the lower rear, remove the valve. Remove the tubing and electrical connectors and install on the new valve, then reassemble. All you'll need is a 7/16" wrench and a 1/4" socket or nut driver.

If you don't hear the low hum I mentioned, remove the cover, reach in there and touch the valve's mounting bracket and have your helper try to get water again. You should feel the bracket vibrate slightly. If so, see above.

If the valve makes no noise and doesn't vibrate, we'll have to look deeper. Let us know what you find.

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