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My paper is not going through the feeding tray

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  • Vikas Garg May 11, 2010

    please give out the details of your printer so that the problem could be dealt

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  • 23 Answers

Make sure there is no objects in the way, Also be sure to use a regular size sheet of paper.

Posted on Dec 06, 2008

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There are two ways to open the CD drive door if the button just below the drive tray does not work.
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If this does not work then you can manually open the CD drive tray by -
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If you still having problem opening with the Eject button, then the CD drive is faulty and needs replacing.

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Paper jam on my Lexmark Z42


So I assume the computer is coming up with this error, Do you know whether there is paper in the printer or not that is causing this error or does the printer just think there is?

The outside panels should open up and you should see some rollers which may have paper stuck in them. Check for stuck paper or any other object and simply pull it out. Pulling paper out the way it went in won't wreck the printer.

If there isn't any object, you can try resetting the printer by unplugging it and the plugging it back in.

Let me know it neither of the above suggestions work or if you just need some more help or can provide more information on this.

thanks

May 11, 2008 | Computers & Internet

1 Answer

My HP printer is not feeding paper.


Here is the solution for your problem just go through the steps given below and you can fix it yourself.

1. Check to make sure your printer has paper in its paper tray. If your printer has paper, check to make sure that the tray is not overloaded. If you suspect your paper tray is overloaded, remove some paper from the tray and attempt to print again.

2. Use the same type of paper when stocking the tray with paper; do not mix different types of paper into a single stack. Mixing different brands and weights of paper in a single stack makes your printer more prone to paper feed problems. If you find that one particular type of paper causes consistent feed problems, switching to a different type or weight of paper may solve the problem.

3. Check to make sure the paper in the tray is whole. Torn and creased paper will cause problems with the printer.

4. Open your printer's rear access cover and inspect the paper feed rollers. Dusty or dirty rollers cannot grip the paper; clean them with a soft, damp cloth and water.

5. Count your printer's rollers. HP printers have six paper feed rollers; if your printer is missing rollers the paper will not feed correctly. Contact HP to replace the rollers and repair your printer.

Thanks.

Oct 06, 2010 | Computers & Internet

1 Answer

How do I re-set after a paper jam hp psc 1200?


Verify that the print cartridge door is closed.
The print carriage may be jammed, follow these steps to correct the problem:
1.
Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
2.
Disconnect the power cord from the all-in-one.
3.
Remove both print cartridges.
4.
Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
5.
Close the print cartridge access door.
6.
Plug the power cord back in.
7.
After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
8.
Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
*
Try to make a copy. If the all-in-one pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism. Contact HP for assistance.

If that doesn't work, maybe try this too:


Clearing paper jams
Paper jams can occur for a variety of reasons but are usually paper related. Follow the steps below to clear the paper jam:

1.
Turn off the all-in-one and unplug the power cord. With the power off, the paper feed rollers will turn.
2.
Open the rear access door of the all-in-one by pressing in on the left side of the access door and then pulling it toward you.
NOTE: All paper jams must be removed by pulling the paper out the back of the all-in-one using the rear access door. Pulling the paper out the front of the all-in-one rotates the paper feed rollers in the wrong direction and can lead to additional problems.

Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door.
*
If under warranty, contact HP to obtain a replacement part.
*
Click How to buy on this page to order replacement parts.
3.
From the rear access door opening, gently pull the jammed paper free.
4.
Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
Do not continue to push the paper in after some resistance is felt. If the paper is pushed in too far, more than one page will feed into the all-in-one at a time.
5.
Reattach the rear access door by inserting the two pins on the right of the door into the holes for them and then pressing in gently but firmly on the left side.

6.
Reconnect the power cord to the unit and turn the unit on. Source(s): http://www.castleink.com

Sep 01, 2010 | Computers & Internet

1 Answer

I have a Dell 946 printer and Im trying to print Avery 8871 business card sheets. When I press print the printer will not feed the sheet through and it says there is no paper. I tried to adjust the...


I looked up the user guide at Dell's website and looked up printing cards.

  • The print side of the cards faces down.
  • The cards are centered on the paper exit tray.
  • You select Automatic, Normal, or Photo print quality.

  • Apparently you need to feed the card stock one page at a time into the printer on TOP of the paper exit try (The card stock will feed in from above the normal paper load try [remove paper from the paper tray] and once printed come back to the same spot.

    Jan 26, 2009 | Computers & Internet

    2 Answers

    HP 6280 printer feeds paper in crooked


    Sounds like it needs cleaning:

    You will need : 1 can of "compressed air", 1 container of ether rubbing alcohol or some form of Goo-Gone.

    1. In short blasts (NOT LONG ONES) blow through the paper path. Open any paper jam access trays before doing this so the bits escape.

    2. Using a SMALL amount of Goo-Gone and either a Q-Tip or small dust free cloth, clean all the rubber rollers on the bars. Cheap paper leaves a fine dust and after time will make the wheels very slick.

    Doing this every other month can save you from jams and is just a good maintenance plan for your printer.

    Also don't use 'cheap paper'.

    Good luck! :)

    Dec 02, 2008 | HP Computers & Internet

    1 Answer

    Have installed new printer a message pops up saying the printer is out of paper even though there is plenty of paper in tray.


    Hey buddy,

    Follow the below steps:

    Step one:
    Check the media and print settings
    While the printer is on, remove the power cord from the back of the printer, wait 30 seconds, and then plug the power cord into the back of the printer.
    If the printer is not already on, turn it on by pushing the power button.
    Replace any paper that is ripped, dusty, wrinkled, or bent. If the paper is curled, uncurl the paper by gently bending it in the opposite direction of the curl or replace the paper.
    NOTE: Use plain paper in the unit until the issue is resolved.
    Verify that all the paper is the same size and type.
    Tap the stack of paper on a flat surface to align the edges.
    Verify that the stack of paper to be loaded in the unit contains between 10 and 25 sheets of paper.
    NOTE: Do not load too much paper in the printer.
    Insert the stack of paper into the printer and then gently push the paper guides snugly against the paper.
    Adjust the paper settings in the print driver. The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
    Open a document in the application in which it was created.
    Click File .
    Click Print .
    Click Properties . The Printer Properties dialog box displays.
    Click the Paper/Quality tab.
    In the Size is drop-down menu, select the size of the paper loaded in the unit.
    In the Type is drop-down menu, select the type of paper loaded in the unit.
    Click OK .
    NOTE: These changes do not change the default print settings. The print settings will revert to the default print settings the next time the application is opened.
    On the Print dialog box, click OK to print the document.
    Try printing again. If the issue is not solved, continue on to the next section.
    NOTE: If the issue is resolved and you want to print on another type of media, change the paper in the unit and then repeat steps 2 through 7 for the new media.
    Step two: Clean the rollers
    Turn off the product and unplug the power cord.
    Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
    Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
    NOTE: Distilled, filtered, or bottled water is recommended for cleaning the rollers. Tap water might contain contaminants that can damage the rollers.
    Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
    Close the access door and plug in the power cord.
    Try printing again. If the issue is not resolved, continue to the next step.
    Step three: Service the product
    If you have completed all the steps and are still experiencing a problem, service your product.

    Cause of this problem:

    Any of the following issues can cause the error message to appear:
    The paper trays are empty or overloaded.
    The paper is curled.
    The print side, or shiny side, of the paper is not loaded in the input tray face down.
    The paper might not be engaged with the feed rollers.
    The paper-width guide is pressed against the paper stack too tightly.
    The paper tray is not completely inserted into the product.
    The paper settings in the print driver do not match the paper loaded in the paper tray.
    The rubber paper-feed rollers are coated with dust.

    Sep 22, 2008 | HP Computers & Internet

    1 Answer

    3210 paper wil not feed in the printer it not jam it just will not feed


    • Turn off the printer and remove all paper from the paper tray & disconnect it from the computer.
    • With the printer off, check for any obstructions such as torn paper or foreign objects.
    If there is no torn paper or any obstruction then follow this
    • Place 20 sheets of paper in the printer ensuring none of the paper is torn .
    • Make sure that the paper is flush with the far right edge of paper tray, move the left edge paper guide over so that it touches the left side of the paper.
    • Try to feed paper manually .

    If your problem is not solved yet then follow this
    • Uninstall the printer driver and restart the computer.
    • Re-install the printer driver


    SAM ANDERSON


    Sep 16, 2008 | Computers & Internet

    2 Answers

    HL-2140 printer: error light on: But, paper is in the tray. I have removed the tray several times and returned it. I have turned the printer on and off. THis problem occurred right after printing on the...


    pls. try to download the latest driver from your printers website and upgrade your driver. updated driver will fix the problem.

    PS, pls vote. tnx

    Sep 15, 2008 | Computers & Internet

    1 Answer

    Will it mess up my printer if i pulled the paper out


    No. But, do this while the power is off. And get a firm grip on the center of the paper and pull with increasing constant pressure until the paper come out. You don't want to risk tearing the paper. Should that happen, open the cover and see if you can't pull it out backwards. In fact, if there is more paper stickng out the top than the front, pull it out from that direction.

    After you get the paper out, remove the paper from the feed tray. Turn the printer on and let it go through its startup diagnostic (that's what all the commotion and noise is about when you turn it on.) Once complete, add some paper to the tray and from either the LCD Panel menu options, run the print head alignment test and set the values according to what lines line up exactly and punch those numbers in. The print head alignment test may also be available to you from the printer's program menu tools or from the Start Menu, Printers and when your printer shows up in the box, right click your printer, choose Properties and there may be a set of tools from there that will run the print head alignment test.

    That's the long and short of it, Yes, pull it out from above, from the feed tray or from the front, whichever has the most paper exposed. Then run the print head alignment test to reset the alignment.

    Regards,
    Worldvet

    Jul 10, 2008 | HP Computers & Internet

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