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sounds like it.. try to find the small reset button usually on the face of the radio or sometimes behind the detatchable face. you can only push it with a pen this will reset the system and may reset the cd mechanism
If you are loading a store bought DVD and that it what it say's. The transport needs to be replaced. roughly 150-200. If you are loading "burned" DVD's the format may be wrong and the unit cannot read it. Best suggestion I can give you is to first buy a "Laser Lens Cleaner" on that uses fluid. Any electronics store sells them for 15-20. Run it thru the unit a couple of times then try a clean, store bought DVD. If it plays, problem solved. With your DVD's, if you have any liquid car polish like mother's or meguiars, put a couple drops on the disc and spread around with your finger, let it set a couple then buff off with a microfiber towel. This works wonders for old scratched cd's and dvd's and helps protect new ones from getting scratched. As for the Lens cleaner, run it thru every product you have that uses discs 3 or 4 times a year, it's the best preventative maintance and only maintanance you can do on a CD player DVD or PC. Hope this helps
Google manual and model number to download a manual.
It sounds like the DVD player itself is not working, maybe you can see if the laser unit moves if you hold down the "closed/open" switch, DO NOT LOOK directly into the laser, it will damage your eyes, tilt the unit so you look in from "the side".
If it does not move try to touch the slider to see if it just needs a little help, remember it is fragile, it is positioned and moved by small plastic finns (do not know if it is the right word).
If it reaeds the cleaner... then try another disc. 20-30 seconds is a long time to looad a disc...
If the new disc does not work either , I would suggest resting the deck .
If reseting does not help , it is still under warrantee. so have it serviced.
Hi, well I see this type of thing in my Lab alla time unfortunately it sounds if ya DVD has gone faulty... an all too common occurrence these days.. the Laer seem to be very "Frail" You could try a cleaning Disk, but they seldom work.. but sometimes? all ya can do is replace it with another good DVD.. OR if thats not possible use any AV input and connect a remote DVD player that way.. a bit of a hassle, but it's a work around anyway.