Question about Kuppersbusch K 23 in.EKE604.2 Electric Cooktop

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Induction hob switching off

Hi I have a kuppersbusch EKI 607.0/807.0 induction hob. It keeps switching the rear right ring off when in use and the front left will not work showing fault all of the time any ideas would be great as just moved in. Cheers Ross

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Check that the hob is wired correctly underneath 1,2,3 should be linked together as live 4,5 as neutral and earth takes its place as earth,

if it is wired correctly then i m afraid the hob needs a new induction element it is all one complete unit on these hobs not seperate so your looking at £1000 + to fix it plus engineer call out charges

Posted on Jun 27, 2009

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I have an EKI 807.2 Glass hob. I can't turn the heat up on more than one ring without E flashing on all the Rings followed by 6


Are you sure it is properly wired? For 1 phase 230v:

1= power earth
2-3 intersected = N
4-5-6 are L1-L2-L3 that should be conected together to L

Kuppersbusch is not very cooperative about what their error codes indicate, but E6 seems to be a (low) voltage issue, so you might too check the cabling to the outlet, measure the voltage with a multimeter when you successively switch on elements

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Try turning off the power for a short while to allow the p c board to re set itself turn it back on and individually turn on each elements for a few minutes. Good luck
Ray

Apr 16, 2014 | Kuppersbusch Glass ceramic induction hob...

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One of the element does switch off.


The on switch to the burner sounds like its stuck open. See if you can shut it off at the switch or you will have to replace switch. If it stays on you risk fire so if you cant shut it off at the switch disconnect power to unit and call appliance technician for help.

If you have any further question please feel free to comment me back.

Jul 27, 2011 | Kuppersbusch Glass ceramic induction hob...

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Hey, what can I do if on a ceramic hob there is no error message but a letter "L" at each section? The control buttons don't respond I only can switch off and on again but nothing happens. Please...


Hi,

You've probably accidentally activated the child-lock "L". It would help to know which model you have as the deactivation method can vary on different models. However, this is the process for activation or deactivation on the EKI-848 which looks like the one in the above picture:

Switching off the childproof lock

1. Press the ON key.

2. Then immediately press the Plus key of the cooking zone at the left-back and the Minus key of the cooking zone at the right-back simultaneously.

3. Then press the Minus key in order to deactivate the childproof lock. The "L" will go off.


If this doesn't work or you have a different model, please post back and I will let you know the correct deactivation method for your model.


Hope this helps.


Regards,

BElectric

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hi my name is mark, you can try softscrub or a glass cook top cleaner made by jenn- air or a genaric brand from the supermarket.

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