Question about HP PSC 2175 All-In-One InkJet Printer

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HP Directory wont open when I installed the 7.0 explorer browser

Is there anything that can be done to fix this problem?

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Hi

Hp Director will not open after installing IE 7.0. We do have a patch that you can install and make Hp director to work.Click on the file name to download the patch.This will restore HP Director.

File name : CIT207355-HPCOM-PATCH-v8.exe

Thank you
Rizwan
rizwan84tx@gmail.com

Posted on Dec 06, 2008

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I can't install my printer HP Deskjet D1341 because I have Explorer 7 and the installation disk doesn't include this.


Not sure what the disk has to do with the browser but at any rate just go to the hp website here to download the drivers

http://h10025.www1.hp.com/ewfrf/wc/siteHome?lc=en&dlc=en&cc=us

Mar 17, 2010 | Printers & Copiers

1 Answer

No HP devices found. Hp Solution Center will now close. I can print but I can not scan. Printer is linked via USB and Ethernet. Both were working but now neither works. Pleas help! Thayne



It seems when you uninstall the software using Windows uninstall or HPs own uninstall utility it just doesn't do a sufficient enough uninstall to get rid of the problem even after reinstallation. You need to perform a Level 2 uninstall, which worked for me.

FROM CD
right click on cd's icon --> explore-->util>>ccc>>uninstall_L2

You don't need to delete any other files or folders if you follow the following steps. This is what I did.

DOWNLOAD

From the Start menu click on All Programs -> Accessories -> Run. Type in %temp% in the Open field and then press "Enter" on the keyboard. A list of files and directories in the temp folder will be displayed. Select any folder beginning with "7z". From the next list of files and directories, select the "util" directory and then the "ccc" directory. From the "ccc" directory double click on the "Uninstall_L2.bat" file. This will open a command prompt window, with some information in it. Read it and when you're ready press the "Enter" key on your keyboard. Once done simply reinstall the software using the downloaded file from the HP website, entitled AIO_CDB_Full_Network_enu.exe, or other file you may have installed. Like I said this procedure solved my problem and works with VISTA. Please give it a go and see what happens.

Aug 24, 2009 | HP Hewlett Packard Officejet Pro L7680...

1 Answer

Hp 6110 all in one hp director not working.


try to do the following:

1. Double-click the HP Director icon to load the program into the memory. You will not see HP Director open at this step. Do not click anything else on the screen until Step 2 is completed.

2. Press the Alt key and the Space bar together, and then
select Minimize from the menu that displays in the upper left corner of the window. If necessary, click it again until HP Director minimizes.

The HP Director software now appears as an item on the Task Bar .

3. Click HP Director on the Task Bar . The software opens and displays normally.

4. Repeat Steps 1 through 3 every time the HP Director software is used.

or
  1. Go to the HP Software Download Page .
  2. In the Enter a product number text box, type the printer model, and then press Enter .
  3. Under Product search results , select the printer model.
  4. Select the operating system.
  5. Under Update , click Critical update to resolve an issue with HP Director after installing Internet Explorer 7 .
  6. Follow the instructions that display on the screen to install the update.
Cause:
In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software, does not exhibit this issue with Internet Explorer 7.

Sep 02, 2008 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Scan function on HP6110 all-in-one printer won't work


See this link on HP's web site for a possible solution:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-46104-1&lc=en&cc=us&dlc=en&product=79477&os=228&lang=en


Jun 26, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HP C5180 scanner won't scan an image


I'm running Windows Vista 64bit Ultimate Edition. Have the C5180, all-in-one. HP Solution Center continually closed, saying No HP Devices Found. I completely uninstalled the printer software, using the install utility. Then, using Add/Remove Programs, removed all of the other HP software on my PC. Then deleted the HP directory (in program files x86), and removed the HP registry key under software in both HKEY_LOCAL_MACHINE & HKEY_CURRENT_USER. Then rebooted. Once that was done and back up, I reran the install utility, but this time I followed the steps below (from here - http://hpanswers.blogspot.com/2007/12/no-hp-devices-detected-hp-solution.html):

Click on next until you get the below three options
(i) Recommended

(ii)Custom-------------->Select This

( iii)uninstall

Choose the custom install and click on next, ****

At begining of the installation, It gives you to 2 options

I) Yes, Check for updates..........

II) No, I prefer to do it Myself--Select this option and click on next

Immediatley in the next window ,you will have long list of softwares with the empty check boxes beside them.DO NOT select(check) Hp update, check rest of them and click on next to continue the installation.

You will able to open the HP solution centre with No errors.

Additionally, I did the following 2 steps, that I mostly found here (http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00897551&lc=en&dlc=en&cc=us&softwareitem=oj-54112-1&os=2093&product=1153481&rule=9653&lang=en)

Add the following files to the Trusted programs list:

*
hpqkygrp.exe , located in the C:\program files\HP\digital imaging\bin directory.
*
hpqscnvw.exe , located in the C:\program files\HP\digital imaging\bin directory.
*
hpqste08.exe , located in the C:\program files\HP\digital imaging\bin directory.
*
hpqtra08.exe , located in the C:\program files\HP\digital imaging\bin directory.
*
hpqthb08.exe , located in the C:\program files\HP\digital imaging\bin directory.


Open the following ports on the firewall utility by following the instructions provided by the manufacturer:

*
UDP ports: 161, 427 and 137
*
TCP ports: 9220, 9500 and 9290

Jun 08, 2008 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

HP PSC 1315


If the patch or the updates did not work on the link I sent you try this Workaround: Open HP Director each time you use it If the update to HP Director is not available, or if you have installed the update and the HP Director window still fails to open, try this workaround.
  1. From desktop, double-click the HP Director icon to load the program into the memory. HP Director will not open at this step. Do not click anything else on the screen until Step 2 is completed.
  2. Press the Alt key and the Space bar together, and then select Minimize from the menu that appears at the upper left corner of the window. If necessary, click it again until HP Director minimizes. HP Director software displays as an item on the task bar (the row of open software programs that appears at the bottom of the desktop screen).
  3. Click HP Director on the task bar. The software opens and displays normally.
  4. Repeat Steps 1 through 3 every time you use HP Director.
    NOTE: The HP Director window might appear larger than normal, but the software is functional.
Cause In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software on products introduced after 2004, is compatible with Internet Explorer 7 and does not exhibit this issue.

Mar 17, 2008 | HP PSC 1315 All-In-One InkJet Printer

3 Answers

Prints only web page source code


Issue While printing from the Internet Explorer 7, the printer prints the HTML codes instead of the contents of the Web page. Solution Follow the steps below to resolve the issue. Step one: Restore the Default Settings for Internet Explorer
  1. Click Start and then click Internet Explorer .
  2. In Internet Explorer, click Tools .
  3. Click Internet Options .
  4. Click the Advanced tab.
  5. Click the Reset button. A new window opens.
  6. Click Reset .
  7. Click Close .
  8. Click OK .
Step two: Set Internet Explorer as the Default Browser NOTE: This step is optional. Follow the steps below to set Internet Explorer as the default browser:
  1. Click Start and then click Internet Explorer .
  2. In Internet Explorer, click Tools .
  3. Click Internet Options .
  4. Click the Programs tab.
  5. Click the Set Programs button. A new window opens.
  6. Click Set your default program .
  7. Click Internet Explorer .
  8. Select Set this program as default .
  9. Click OK .
  10. Close the window.
Cause The Internet Explorer settings are incorrect.

Jan 13, 2008 | HP Photosmart C4180 All-In-One InkJet...

3 Answers

Hp printer psc2179 software


My problems was fixed by using the steps provided on the HP website "HP All-in-Ones, Printers, Scanners and Cameras - The HP Director Software Does Not Display After Installing Internet Explorer 7" (http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00802504&dlc=en&product=351106&lang=en&printable=no&encodeUrl=true&)

Nov 16, 2007 | Printers & Copiers

2 Answers

Hp director


It could be about this: I had same problem until I found a review somewhere - even HP technical support was totally useless - until HP FINALLY decided to up date its drivers to account for my/many people's downloading of Internet Explorer 7. As this is now done, and you cannot easily uninstall IE7 and go back to IE6: try again (1) HP Director and if not (2) I think update drivers or (3) uninstall / reinstall. Hope it helps.

Apr 04, 2007 | HP PSC 2410 All-In-One InkJet Printer

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