Question about HP PSC 2175 All-In-One InkJet Printer

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HP Directory wont open when I installed the 7.0 explorer browser

Is there anything that can be done to fix this problem?

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Hp Director will not open after installing IE 7.0. We do have a patch that you can install and make Hp director to work.Click on the file name to download the patch.This will restore HP Director.

File name : CIT207355-HPCOM-PATCH-v8.exe

Thank you

Posted on Dec 06, 2008


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It says my profile will not open

Hi Carol,

I think you are facing this issue while opening a Firefox or Google chrome.

However, if you are expereincing the issue while opening Google chrome, then you do the following:
1. Open Windows Explorer
2. Changed defaults and views, to show list, and to show hidden files, and to show full directory.
3. then, I browsed to:
c:\Users\HP\AppData\Local\Google\Chrome\User Data\Default\Web Data
4. deleted the Web Data folder.
Closed Windows Explorer, Opened Chrome.

That should fix the issue. If the issue persist, revert back with the complete information on the browser you are using and the complete error message.

Jan 18, 2014 | Computers & Internet

1 Answer

When opening any pdf file internet explorer gets stop working and browser restart. Reader.exe faulty module

Check for any updates and optional updates in control panel.
Run Windows Update in Windows 7

Using Windows Update in Windows 7 keeps your laptop and desktop computer safer.
Microsoft periodically releases updates and security fixes.

By loading these updates, you are keeping your Windows computer safe from viruses, spyware and malware.

With Windows Update, you have the ability to download updates and choose when to install, automatically have updates applied, check for updates only and/or never check for updates.

Click "Start," "All Program" "Windows Update."
Alternatively, you can click the "Start" orb and type Windows Update in the instant search box.

Windows Update appears in the list for you to choose.
Click "Check for updates;" it is located on the left hand-side of the open window.

Windows 7 begins checking for updates.
They are categorized as important and optional.
Click the "Important Update" link and choose all that apply.

Once you are finished choosing your important updates, click "OK."
Click the "Optional Update" link and choose all that apply.

Once you are finished choosing your important updates, click "OK."
Click "Install updates."

Windows 7 downloads your updates and installs them.
A reboot of your computer is required once the update process is complete.
You might also try this for IE 7 not sure about IE 9
Fix Adobe Acrobat or Reader 9 Crash on Internet Explorer 7 Problem

Adobe Acrobat and Adobe Reader 9 enable the computer to view PDF files.
These applications also install an add on, or plug in a small software that adds extra features to a programto Internet Explorer 7, enabling IE7 to load PDF files from within the browser.

If conflicting add-ons are installed to the browser, or if the Adobe Acrobat or Adobe Reader software is not properly installed, however, IE7 will crash whenever it attempts to load a PDF.

Open Internet Explorer.
Hold down "Alt" to show all of the toolbars.

Click "Tools" from the menu bar.
Click "Internet Options."

Go to the "Advanced" tab.
Click "Reset" to revert the Internet Explorer 7 settings to default.

Click "OK."
Restart Internet Explorer after resetting the browser.

Return to the "Tools" menu and click "Manage Add-ons."
Wait for all of the add-ons to load in the right pane, then look through the list to find the add-ons labeled "BHO" or "Browser Helper."

Click each add-on with "BHO" or "Browser Helper" in the name, then click "Disable." Restart IE when finished.

Download the Adobe Acrobat or Adobe Reader 9 software from the Adobe website, if you do not already have the setup program on your computer or on disc.

Click "Start."
Click "Control Panel."

Click "Programs," then click "Programs and Features."
Scroll to "Adobe Acrobat" or "Adobe Reader 9."

Right-click the program. Select "Uninstall" from the context menu.
Follow the onscreen directions to remove the software from the computer, then restart the PC.

Log back in to Windows and click "Start."
Click "Computer."

Navigate to the folder where the Adobe setup file is saved or insert the Adobe Acrobat CD.
If the file is saved on the computer, double-click the file to launch the installer.

Follow the onscreen prompts to reinstall the plug-in to Internet Explorer 7.
Restart the PC when the installation is complete.

Open Internet Explorer 7 after booting to Windows.
Open a PDF file from within the browser to test the browser.

Dec 10, 2013 | Computers & Internet

1 Answer

When i open up my emails i get the message out of memory on line 1. It freezes me from doing anything even close out different things. I have to shut down my computer and restart so I can get back on

This is a problem showing up on windows XP users after an automatic update from Microsoft which was designed to work on vista ..the fix is to get into the system restore (in accessories on start under system tools) and roll back a few days before it appeared...and stop the updates for internet explorer ..(go to the control panel ..and engage teh automatic updates..and select to download but let you choose...and all updates for Internet explorer ...may came ...just do not tick the case and install the rest without them ..
Or ..if you think you can not manage ..just install the Mozilla Firefox browser and use it instead of explorer until the issue will be fixed..It is much easy to use and faster anyway ..
A fix may be possible if you go to add remove software in control panel ..and remove the update for explorer ..(if it has explorer 8 ..just remove and stay with & ..if it has 7 ..remove and let 6 ..and if you are not pleased with it and install 8 manually and skip the strange update ..)

Dec 18, 2011 | HP Computers & Internet

1 Answer

How do I change WHERE a file automatically downloads to?

What browser are you using? Internet Explorer or Firefox or Googlechrome? etc..etc..?

For internet explorer 8, click start (Run) or simply type in "regedit" in the Run box (windows xp) or Search box (windows vista and 7), and then on the regedit, locate this HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer then open Download and again on the right pane, you'll be able to see "Download Directory" double-click it and change the directory to whatever you want, lick if you want to download set it to D: drive, type in D:\Download (download as the folder name), click "Ok" and you are done, the default download folder/directory has been changed.

If your browser is Firefox, click Tools, then Options and again on the General tab, locate download, then "Save files to" then click "Browse" and locate the folder or directory where you want to save all the downloads.

In Googlechrome, simply click the settings "icon" on the extreme-top right corner (spanner icon), select "Options" and on the "under the hood" tab, scroll down to the middle and locate "Download" then click "Browse" and locate the directory/folder where you want to save the downloads, click "Ok" to select the folder.

If you need further help, let me know with the name of the browser you are using. I'll upload some well illustrated photos if you want.

Good luck.

Thanks for using FixYa.

Sep 20, 2010 | Computers & Internet

1 Answer

My youtube video's won't load, all i get is a black screen... what do i have to do? i mean the rest just loads, but not the video itself. i have installed the codec thingie but they just won't load

close your internet explorer if you are using Internet explorer as your browser locate thid directory

C:\WINDOWS\Downloaded Program Files

delete all files you can see in this directory.
Open your internet browser, the youtube website recommends you again to install the flash player active x, follow the instruction and install it. after the installation, your youtube will behave correctly. If the problem still exists, uninstall the last codec you have intall before this problem occurs.

Oct 21, 2009 | YouTube Videos

2 Answers

Internet Explorer 7 won't start.

1. Uninstall and reinstall IE7 and let me know how it work.
2. Also check on windows website if you operating system is compatible with that.
3. you can also installed microsoft autoupdate to installed upto date drivers. Which should solve the issues.

Mar 09, 2009 | Microsoft Internet Explorer 7

1 Answer

I have a Hp laptotp running XP professional sp3 I have downloaded and installed inertnet explorer 8 I now can not open the browser the message I get when I try open ie8 is ( the instruction at...

go to your control panel options and get the list of updates installed,then go to internet explorer 8 and remove it,it should roll back to explorer 7.just a reminder i've talked to alot of people and through my own experience internet explorer 6 is the best the others are too slow,thats why i use mozilla firefox it's lightning fast.oh and you can't have explorer 6 unless you use xp pro sp2.

Dec 05, 2008 | HP Computers & Internet

1 Answer

Hp 6110 all in one hp director not working.

try to do the following:

1. Double-click the HP Director icon to load the program into the memory. You will not see HP Director open at this step. Do not click anything else on the screen until Step 2 is completed.

2. Press the Alt key and the Space bar together, and then
select Minimize from the menu that displays in the upper left corner of the window. If necessary, click it again until HP Director minimizes.

The HP Director software now appears as an item on the Task Bar .

3. Click HP Director on the Task Bar . The software opens and displays normally.

4. Repeat Steps 1 through 3 every time the HP Director software is used.

  1. Go to the HP Software Download Page .
  2. In the Enter a product number text box, type the printer model, and then press Enter .
  3. Under Product search results , select the printer model.
  4. Select the operating system.
  5. Under Update , click Critical update to resolve an issue with HP Director after installing Internet Explorer 7 .
  6. Follow the instructions that display on the screen to install the update.
In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software, does not exhibit this issue with Internet Explorer 7.

Sep 02, 2008 | HP OfficeJet 6110 All-In-One InkJet...

3 Answers

Prints only web page source code

Issue While printing from the Internet Explorer 7, the printer prints the HTML codes instead of the contents of the Web page. Solution Follow the steps below to resolve the issue. Step one: Restore the Default Settings for Internet Explorer
  1. Click Start and then click Internet Explorer .
  2. In Internet Explorer, click Tools .
  3. Click Internet Options .
  4. Click the Advanced tab.
  5. Click the Reset button. A new window opens.
  6. Click Reset .
  7. Click Close .
  8. Click OK .
Step two: Set Internet Explorer as the Default Browser NOTE: This step is optional. Follow the steps below to set Internet Explorer as the default browser:
  1. Click Start and then click Internet Explorer .
  2. In Internet Explorer, click Tools .
  3. Click Internet Options .
  4. Click the Programs tab.
  5. Click the Set Programs button. A new window opens.
  6. Click Set your default program .
  7. Click Internet Explorer .
  8. Select Set this program as default .
  9. Click OK .
  10. Close the window.
Cause The Internet Explorer settings are incorrect.

Jan 13, 2008 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

Innovage digital keychain viewer

The software doesn't use the "My Documents" shortcut, so it doesn't open in the "My Documents" directory in which "My Pictures" usually resides. The file browser opens, by default, to the program directory (C:\Program Files\Photo Viewer). Simply use the explorer tools to go "up" to C:\ (the root directory), then find the directory "My Documents" and within that "My Pictures"

Nov 24, 2007 | Sony Cyber-shot DSC-W55 Digital Camera

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