This is what you do.it is not aligned right so open it up take the rubber bit and the other thing form the faceplate now keep at it untill it will respond.
it happened to my psp. i let it fall. the power cable for the screen came out so i had to fix two things.
this has to work!
U have to get a proffesional to open it and have him look at it
You have to open it up and look at the d pad the rubber might be worn or damaged you can easily get replacements on the internet and they will do it for you if you want
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