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The fault is at their end not yours as they can see & hear you. If in MSN messenger, there is a small icon of a camera next to window where picture should be, click on it & select show webcam. Hope this helps.
Have a nice day.
This is a new problem, as we have had the camera for 6 months, but suddenly, we can see and hear the connection, but the other party can only hear us. However, when I push the snap shot button I see the picture taken and the camera has the "on" light to the left (facing the... Read more
Skype issues with your QuickCam Communicate STX
This article explains what to do if you have problems using Skype with your QuickCam Communicate STX. Model Number: V-UBK45
If you are experiencing difficulties using the QuickCam Communicate STX with Skype, check the following:
Verify the QuickCam Communicate STX is functional:
The logitech z 5500 digital is very sensitive to power peaks. One of the most know problems is that the fuse breaks because of these peaks. I´ll show you how to replace the system´s fuse.
First of all, you just need to write down the specification of the system´s fuse. The system´s fuse specifications are printed in the back side of your subwoofer, right next to the subwoofer´s on/off switch. In an european system it says: "T2AH250V (Time Delayed)". If you use another power voltage (120v), it may say something different. Anyway, write it down on a piece of paper and go to an electricity store and ask for a similar fuse (It is very cheap. Not more than 1$)
-The best way to get a similar fuse would be by bringing the broken fuse with yourself to the store-
In the back of your subwoofer, using an screw-driver, un-screw the fuse´s cover and remove the broken fuse. Replace it with the new fuse, attatch it to the cover and screw it back again.
If you turn on your system now, it will probably work fine.
Ok, take a breath... What has happened, is although you uninstalled the Logitech software, the folders still exist (as with any program uninstallation).
Unless you're comfortable with poking around your C drive, then download and run a program called "ccleaner" at www.ccleaner.com, which in a normal scenerio will remove redidual files left behind by an uninstall.
Once you have installed ccleaner, choose "tools" and use their uninstaller to remove the logitech software (if it shows on the program list).Even if it doesnt show, still run the "cleaner" function", as there will always be temp files lurking around that could mess up an installation.
Then, go to Logitech's site and get the latest software for your camera model.
Be sure to NOT plug the camera in until it tells you to do so!! THIS IS VERY IMPORTANT!!!
You may have to go into Skype's video configuration utility to setup the cam, but I think you can take it from there. Good luck!
This clearly is some kind of device configuration problem..Open control panel->sounds and audio devices->voice
Now click on test hardware and tap on your microphone and see if the sound meter is showing changes..then click next and tap again and see if you are able to hear it in your speaker.
If you cannot just download the latest device drivers for your sound card and that should fix the problem!
Also you can download latest drivers for your webcam here
Try both of these and hopefully you will get it working!