Question about Brother FAX-8070P Plain Paper Laser

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Trouble sending fax from 1 machine when 2 fax machines are on the same line.

We have 2 brother mfc fax machines connected to the same fax number in the office. 1 machine faxes out fine but when we try faxing out from the other machine instead of going to the dialed number it goes straight to the other fax machine. Any help would be greatly appreciated. Thanks!

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Re: Trouble sending fax from 1 machine when 2 fax...

I am not an expert but I would suggest to simply diconnect the other one when sending cheeeeeeeeers

Posted on Aug 06, 2007

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The problem is not with your fax machines. If it sends to any fax number it so OK.

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Make sure the telephone wire is plugged into the line jack (not ext jack) and should go straight to the wall, without splitters or extensions. If you still cannot send a fax, try another wire or jack

Apr 15, 2010 | Brother MFC-8220 Fax

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Please slove my problem

This problem could be Phone line problem, or hardware failure or receiver's (the machine of the person whom you are sending the fax) machine problem and so on. First, let's check the line, if you have another Phone line, please dial from the number to your number, also, connect the currently connected line to a receiver and call a Land-line number, if the outgoing or incoming is ok, the proceed forward, otherwise, you telephone operator should check the line.

Sometimes, sending fax to a particular number doesn't work, to make sure, try sending a fax to another number.

If the line which is connected to the machine is extended from another machine such as Receiver, Switch, etc... unplug them and connect the fax machine directly to the Line.

It's also important to adjust the compatibility mode, to do this, follow the steps below:
  • Press Menu.
  • Press the up or down arrow key to select Fax.
  • Press OK.
  • Press the up or down arrow key to select Miscellaneous.
  • Press OK.
  • Press the up or down arrow key to select Compatibility.
  • Press the left or right arrow key to select Basic (for VoIP).
  • Press OK.
  • Press Stop/Exit.

If you place the scanning document/file on the auto-sheet feeder, you can help it pulling inside the passage or you can use the glass (flatbed) instead. Sometimes, this small mistakes with the sheet-feeder creates this problem. You can also clean the rollers inside the ADF (auto document feeder) passage.

If all of the above measure don't help, I would suggest you to call brother and seek their help. The rest is with mechanical or we can say hardware or firmware related issue. (use this form to contact Brother)

I wish you good luck.

Thanks for using FixYa.

Sep 02, 2009 | Brother Fax Machines

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Having problems with long distance fax transmissions - receiving number not receiving fax. Fax machine: Brother MFC-8220.

Is the 1 placed infront of the number, is the line part of a PBX system requiring to dial a 9 to get a outside line.

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Brother MFC-7840W fax will not work

Plug a regular phone into the wall jack and listen for a dial tone.

Phone cord should be connected to the LINE port of the fax.

Do you have DSL?

Unplug power cord for 10 seconds.

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Brother Multi function centre with fax, MFC 885CW we have the setting on F/T, it answers a fax after 2 rings, if a call coming in it keeps ringing, but on callers end it keeps beeping fax noises, callers...


I had the same problem using my Brother MFC 8460N fax on the same line as my regular telephone, which has an answering machine.

There was nothing wrong with my equipment. It was a set-up issue. I solved it as follows, and maybe this will be helpful to you:

Here's what I did, step by step:

1. Put your MFC and your telephone near each other, and within reach of a phone wall jack.

2. Go to the fax machine. Take the telephone line with the clip on the end of it that comes out of the fax machine. Put that into the telephone wall jack.

3. Go to the answering machine. Take its telephone line with the clip on the end of it and put that into the BACK OF THE FAX MACHINE. The port on the back of my fax machine says something like EXT TAD which means external telephone answering device.

4. Go back to the fax machine. You'll now need to play around with the menu options for the fax. My Brother MFC shows this stuff in a little screen on the front. Try and find the Fax Setup options. Next, try and find the Fax Receive options. If you do, select something like External TAD fax receive mode. Do not give up, you're almost done.

5. Next, set ring numbers on both devices, the fax machine and the answering machine. I set both devices' ring numbers to 4. I don't know if these are the optimal settings, or what happens if you set them at different ring numbers. I only know that a "4 and 4" setting works for me, and am not inclined to mess with it.

6. Final detail: the setup should be transparent to a voice caller. Someone who is sending a fax, though, might be a little confused IF, like me, they lean over to listen to their fax machine dial and screech, just to be sure it's working. Such a person may faintly hear my outgoing answering machine message before they heard my fax machine's screech kick in. They might think that they had a wrong number, cancel the fax, try again, call me with questions, etc., etc. So I changed my outgoing message to something like: 'You have reached xxx xxx xxxx. To leave a voice msg, please wait for the tone. To send a fax, please continue the transmission and it will be printed. Thank you!'

That's it. Hope this was helpful.



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You must set the ring pattern to the pattern associated with the fax number assigned to it. 1st tho, check to see if Distinctive ring is set to "ON"

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