Question about Canon EOS 40D Digital Camera

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Brand new Canon 40D camera - Get Err 06

Turn it on and get Err 06 - Self Cleaning Sensor Unit malfunction. If I then put in a new memory card it will go away and I can use as needed but it comes up again anytime I power off and on again + I have to take out the memory card and put it back in to get the error to clear. Any suggestions about how to solve this issue? Please and thank you.

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  • bongpogi Mar 31, 2009

    Err 06" problem

  • frank balthis Apr 16, 2009

    I have a 1 year old 40D and when I turn the body on, I get an error code that there is a malfunction with the sensor cleaner.  I have to turn it on  and off many times in order to get the body to work.  Pleas help.
    Frank

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There is a firmware update for this issue. See: http://web.canon.jp/imaging/eosd/eos40d/eos40d-firmware-e.html

Posted on Apr 16, 2010

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You need to return it to the place of purchase as a defective model and get them to exchange it for a new unit, or else send it in for warranty repair.

Posted on Dec 12, 2008

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Here's what you can try:
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Here's what you can try:
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Err 99 could mean several different things, such as... Memory Card, Lens or Lens contacts....

Here's what you can try:
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Try the following diagnosis steps: -

To isolate the cause of the issue, do the following: -

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.


Does the “ERR 99′ message appear? If so, the camera may be faulty and requires a service. If it does not, then: -

1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.


Does the “ERR 99′ message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -

1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the camera is faulty and should be serviced.

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Try the following diagnosis steps: -

To isolate the cause of the issue, do the following: -
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

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