Question about Emerson Black Microwave Oven

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No heat we just purchase this Emerson Microwave from Walmart in kona, and less than 3months now, the heat doesn't work , why is it happening?

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Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

For more help from Emerson visit here or get help using your appliance at 1-800-898-9020. Get help locating an authorized servicer or parts at 1-800-695-0098.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 07, 2008

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you have the following problems:
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Emerson may be able to tell you which part has failed but you may have to have the unit looked at be a small appliance repair person. Send Emerson an email to internet@emersonradio.com with your model number and the problem you're having. If the unit is out of warranty, it may be cheaper to replace the microwave depending on what you paid for it. Keep in mind that the labor on any repair will be a minimum of $50 if you have to take it someone's shop, and that doesn't include the price of the part. Any part needed would be purchased from Fox International who's the part distributor for Emerson. They wouldn't know which part you need, however, because they're just a large parts store. Below is the link for Emerson's website.

http://emersonelectronics.ca/emerson/en/home/

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please post a comment if you need additional assistance so that I can help you further.

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