Question about Univex 746 Watts SRM30+ Stand Mixer
I have on of these univex standing mixers and it used to work fine and recently as I was mixing dough i noticed that little metal shavings started falling out from the round spinning part that makes the attachments turn.
What could be done to keep this from happening?
SOURCE: Univex mixers
Im not bias on my opinion,but from the repairs i do on mixers hobart mixers are far superior than other manufactures.Hobart is over 100 yr old company that started with mixers and their service dept. is good.unlike any mixer out on the market they mirror off of hobart.
Posted on Nov 30, 2007
Had the same problem with dough hook not coming off. Sent to a Viking dealer in Rockford and was quoted $600. to replace gear box. Took it back without repairs and call Viking listed in manual and sent it to them on a Monday and by Friday had it back fixed and no charge.DM
Posted on Mar 09, 2008
SOURCE: Hobart L800 mixer
that is not true i work on these mixers in nyc and all the pizza places in manhatten use the L800 i dont know what it stand ford but will find out and post it on friday this is the best machine money can buy!!!!!!!!
Posted on Nov 19, 2008
Your mixer is easily able to handle the kneading of bread dough. Please advise:
9 cups of all purpose white flour, maximum.
6 cups of specialty flour, maximum. This is any flour besides all purpose white.
Bread doughs are only to be needed on speed 2, and never for longer than 7 minutes.
This is all stated in the Use and Care guide for the mixer itself. If these guidelines are not followed, it may lead to a product failure.
Posted on Jul 07, 2009
SOURCE: KitchenAid 600, Stand Mixer -
If the beater is grinding when it meets resistance, it generally indicates that an internal gear has broken or been stripped.
With the Professional 600 stand mixer, up to 14 cups of white flour or only 8 cups of any flour are recommended at one time. Speed 2 is the only speed that should be used for bread dough and it should never be kneaded for longer than 7 minutes. Failure to do any of these things make cause problems for the mixer motor.
If you are interested in self-repair, I recommend mendingshed.com. They have internal parts available to order and also have a .pdf file for the Kitchenaid Mixer Service Manual.
If you are interested in a repair facility, please visit the following link:
This is a listing of certified repair locations.
Also, if the mixer is less than a year old, Kitchenaid may replace it under their 1 Year Manufacturer's Warranty. I would recommend calling their customer service. Their toll-free telephone number is:
Posted on Jul 16, 2009
Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
Have you been able to find exactly where the metal shavings are originating? From the symptoms you describe, it appears that the planetary/agitator shaft assembly may be rubbing against its housing and generating the metal shavings at higher speeds. Have you noticed any increased noise levels/squeaking/screeching when the planetary rotates? It’s also possible that the planetary is out of alignment and not rotating true. Could the agitator shaft been jarred or hit hard during set up or moving in or out of you storage cabinet? Or the shavings could be symptomatic of other internal gear problems, but that would be the least likely scenario as the mixers internal gears are pretty much self-contained.
The good news is that this can be troubleshot and fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, and feel adventurous. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB) listed under Parts List (24) (check to verify that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your Planetary Assembly, Illus No. 15, is rubbing somewhere against its housing, Lower Gearcase, Illus. No. 24.
To gain access to these pieces you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. You need to remove the Transmission Housing (Illus No. 7) and remove all the lubricating grease from the transmission housing and gears (when removing the grease be on the lookout for shavings in the grease which would indicate excessive gear wear). This will allow you to remove Illus No. 25, 21, 18 & 19, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 18) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 24). With the Planetary removed, you can inspect it and the inside of the Lower Gearcase to determine where the shavings originated. Be sure to look closely at the Planetary Gear in the lower gearcase as well as the Agitator Shaft Pinion Gear (Illus. No. 12). That will also identify what parts need to be replaced, which you can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln
Posted on Jan 12, 2010
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