Question about HP Pavilion a1410n (ER890AA) PC Desktop

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HP Digital Media Archive Pop UP

I getting a repeated a pop up box called Digital Media Archive that states "The feature you are trying to use is on a network resource that is not available. Click OK to try again or enter an alternate path to a folder containing the installation package EZARC.msi in the box below" "An installation package for the product HP Digital Media Archive cannot be found. Try the installation again using a valid copy of the installatio package EZARC.msi" When I click nothing happens and the pop up continue randomly. -I located the HP Archive inn the Add/Remove window and clicked on additional information which shows a source"HP" Clicking on this takes me to home page of Sonics and from there I can't find any reference to HP Digital Media Archive. -I also went to HP Application Recovery and tried to find HP Digital Media Archive to reinstall it, but it is not listed. I'm not on a network and have tried to find EZARC.msi with not luck. HELP! I getting a repeated a pop up box called Digital Media Archive that states "The feature you are trying to use is on a network resource that is not available. Click OK to try again or enter an alternate path to a folder containing the installation package EZARC.msi in the box below" "An installation package for the product HP Digital Media Archive cannot be found. Try the installation again using a valid copy of the installatio package EZARC.msi" When I click nothing happens and the pop up continue randomly. -I located the HP Archive inn the Add/Remove window and clicked on additional information which shows a source"HP" Clicking on this takes me to home page of Sonics and from there I can't find any reference to HP Digital Media Archive. -I also went to HP Application Recovery and tried to find HP Digital Media Archive to reinstall it, but it is not listed. I'm not on a network and have tried to find EZARC.msi with not luck. HELP!

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Remove SonicDVD per the troubleshooting website below.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00811375&cc=us&lc=en&dlc=en&dlc=en&lang=en

Posted on Dec 06, 2008

  • Gav Shaw Dec 06, 2008

    Sorry bout the blunt post there lol :) That will take you to the HP Troubleshooting Page entitled :

    HP and Compaq Desktop PCs - Resolving MSI Startup Errors

    Follow the guide threre you should be ok :-)

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Hi and welcome to FixYa,

Initially, was there any recent HP installation performed such as a scanner/printer? It could very well be a "Demo" of HP that came along with the installer CD.

To try and remove, pls hit Windows Key + "R" less the quotes, type "msconfig" again less the quotes. Goto Startup tab, uncheck anything that resembles the unwanted files. Additionally, pls check in Start, Programs/All Programs, Startup for any instance of those files.

Good luck and Thank you for using FixYa.

Posted on Dec 06, 2008

  • Louie  Role
    Louie Role Dec 12, 2008

    Hi again,



    Any updates or developments so far?



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Here is the resolve, straight from HP Tech Support:
Sometimes, during load, Roxio Digital Media Archive doesn't load correctly, or becomes corrupt. This is where you are getting the EZARC.msi request from. If you follow these steps, you should resolve the problem.

start > all programs > HP Application Recovery

When the Application Recovery console comes up, Choose Application Installation then click NEXT.

When the list comes up, highlight Roxio DigitalMedia Archive by clicking on it, then click the "Install" button.

It will re-install Digital Media Archive, and fix your EZARC.msi search issue.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Dec 06, 2008

  • JDTec
    JDTec Dec 06, 2008

    Correction on path:

    start > all programs > Help & Tools > HP Application Recovery

  • JDTec
    JDTec Dec 06, 2008

    Follow up on solution: Digital Media Archive is a beta freebie from Roxio. It mimics Microsoft 's media center. You can remove it, is is not necessary to have.. Do the following.



    1:Press Start
    2:Select Run
    3:Type in msconfig
    4:Press ok
    5:Select start up tab
    6 Deselect DMA Scheduler
    7: Apply
    8: Restart Computer

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You will need to uninstall the software and then reinstall it to fix your problem. If you need further assistance in doing this let me know. Please take a moment to accept and rate my solution.
Thank you,
Lee

Posted on Dec 06, 2008

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SOURCE: HP Digital Media Archive Pop UP

Hello,

Sounds like you have may have it run on startup. Just to see you can use msconfig to temporarily disable it by following these steps:

Hello,

That usually means that a program that starts when Windows starts isnt functioning correctly, You can test it by clixking Start > Run > type Msconfig and press enter. After that click the startup tab. Here you will see programs that load when Windows starts.

If you recognize the program thats causing the issue, simply click the box to the left of the item to uncheck it and click OK. You will then be prompted to restart.

As the machine restarts, check to see if the issue has disappeared.

If so, great. Be aware that you that you will be prompted with a "System Configuration Utility" dialog that lets you know you are using Msconfig. If you don't want to be warned of this, click the box that says "Dont show this message..." and click OK.

If not, run Msconfig again, and uncheck the next suspicious program and repeat the process until the problem disappears.

Below is a link with information on using Msconfig. It also has other links that include information of some of the programs that you might see in the startup window of Msconfig.

http://www.netsquirrel.com/msconfig/msconfig_xp.html

NOTE:
There's is a "Disable all" button under the startup tab. But I wouldn't suggest using that initially. It is better to uncheck them one at a time so you can see what is causing the issue.
Hope this helps. Please remember to rate this information.
Thanks

Posted on Nov 16, 2008

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1 Answer

DigitalMedia Archive window


Here is the resolve, straight from HP Tech Support.

Sometimes, during load, Roxia Digital Media Archive doesn't load correctly, or becomes corrupt. This is where you are getting the EZARC.msi request from. If you follow these steps, you shoud resolve the problem.

start > all programs > HP Application Recovery

When the Application Recovery console comes up, Choose Application Installation then click NEXT.

When the list comes up, highlight Roxio DigitalMedia Archive by clicking on it, then click the "Install" button.

It will re-install Digital Media Archive, and fix your EZARC.msi search issue.

Hope this helps.

Jan 27, 2010 | HP Pavilion a1410n (ER890AA) PC Desktop

2 Answers

HP Digital Media Archive Pop UP


its been how long that u ahve been facing this problem

Apr 06, 2008 | HP Pavilion a1410n (ER890AA) PC Desktop

4 Answers

How can i get this hp digital archive to stop


go to START, click on RUN, type "msconfig" (without quotes) press ok. Click on the STARTUP tab then click on "disable all" click "apply" and OK

Restart the system, you should not get the pop up again

Aug 27, 2009 | HP Pavilion a1410n (ER890AA) PC Desktop

1 Answer

HP Digital Media Archive Pop UP


What you need is a software that uninstall files from the registry, which will remove all lingering dll's etc. I normally use this one.

Your Uninstaller ver2008

http://download.cnet.com/Your-Uninstaller-2008/3000-2096_4-10143715.html

Apr 12, 2009 | HP Pavilion m7560n PC Desktop

2 Answers

HP Digital Media Archive Pop UP


The setup file was stored on a network, it wasn't on your computer and now its trying to get it and it can't find it. you will have to get a copy of the file to your computer and then when it asks or the pop up comes you need to direct it to the file you got.

Mar 14, 2009 | HP Pavilion a1410n (ER890AA) PC Desktop

1 Answer

HP Digital Media Archive Pop UP


Reinstall Sonic MyDVD from the Application Recovery. A lot of HP computers have done this or produced that constant pop up.

If that doesn't work, go to:

Start > Run and type in msconfig in the box.
Then click the Startup tab and uncheck the box beside DMA (digital media archive)
Click Apply then Close. Reboot when prompted and you shouldn't get that annoying pop up any longer.

If you don't even use the Sonic MyDvD program on the computer, just uninstall Sonic completely from Add/Remove.

Mar 09, 2009 | HP Pavilion Media Center TV m7680n PC PC...

1 Answer

HP Digital Media Archive Pop UP


me aparece una ventana dificil de serrar pidiendome el archivo ezarc.msi

Aug 25, 2008 | HP Pavilion a1410n (ER890AA) PC Desktop

1 Answer

HP Digital Media Archive Pop UP


Hello,

Sounds like you have may have it run on startup. Just to see you can use msconfig to temporarily disable it by following these steps:

Hello,

That usually means that a program that starts when Windows starts isnt functioning correctly, You can test it by clixking Start > Run > type Msconfig and press enter. After that click the startup tab. Here you will see programs that load when Windows starts.

If you recognize the program thats causing the issue, simply click the box to the left of the item to uncheck it and click OK. You will then be prompted to restart.

As the machine restarts, check to see if the issue has disappeared.

If so, great. Be aware that you that you will be prompted with a "System Configuration Utility" dialog that lets you know you are using Msconfig. If you don't want to be warned of this, click the box that says "Dont show this message..." and click OK.

If not, run Msconfig again, and uncheck the next suspicious program and repeat the process until the problem disappears.

Below is a link with information on using Msconfig. It also has other links that include information of some of the programs that you might see in the startup window of Msconfig.

http://www.netsquirrel.com/msconfig/msconfig_xp.html

NOTE:
There's is a "Disable all" button under the startup tab. But I wouldn't suggest using that initially. It is better to uncheck them one at a time so you can see what is causing the issue.
Hope this helps. Please remember to rate this information.
Thanks

Aug 08, 2008 | HP Pavilion a305w (DM181AR) PC Desktop

1 Answer

Help... 1640n


Here's what HP has to say about your error...It appears to be an issue with Sonic MyDVD. Reinstallation of the program seems to be the solution.

Jul 20, 2008 | HP Pavilion a1410n (ER890AA) PC Desktop

15 Answers

HP Digital Media Archive Pop UP


well guyz... i got a solution... while u get the pop-up... open the task manager... and then search for the process DMASCHEDULAR
and end the process... it worked for me...

Feb 09, 2007 | HP Pavilion a1410n (ER890AA) PC Desktop

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