No response to sylus taps

Hi

Try This

Squeezing the Axim gently in normal holding position

Placing the Axim in the sync cradle (I have no clue why this works)

Doing a soft reset

Shutting it off and leaving it alone. Then Re-Starting it.

The Axim, despite its size and weight, is not as rigid as it should be. If the case flexes far (or often?) enough, you'll get the "not responding to taps" issue.

If you have the problem now,call Support, and get an exchange. Don't worry about getting a refurb. I use lots of refurb equipment, and they are no more or less likely to fail than new equipment. Note that if you continue to flex the refurb's case like your original (I carried mine around in my pants pocket), it will eventually develop the same problem.

I don't know the reason why this worked but it did. Thanks