We purchased a USB cable on line but when we tried to install the software, our computer says it is not supported. Yet the box the cable came in states: supported on Windows XP, which is what we have.
Usually we must use the USB cable delivered in the same package with your phone. You may need to check the calbe bought from internet that whether it is the same model with the one in your package (this info should be mentioned in the product manual).
After then, please check whether you have installed the correct driver for the cable, if not, you may can find it from the website of the phone producer.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You need a cable. It is regular ''USB'' on the computer end, and likely ''Mini USB'' on the phone end. Whatever configuration, the cable is available. You _may_ also need software to install on the computer to transfer data back and forth, but that should have come with the phone; (so should the cable).
Here's how you download the pictures if your cell phone provider has disabled USB Mass Storage Mode.
With Windows XP, connect the phone to your computer using a USB cable, then in the phone open the menu, go to Tools, USB Mode, and select "Print" - wait a while, then your computer should detect the phone and ask you if you want to use scanner and camera wizard. You may not be able to preview the pictures with the wizard, but you will be able to download them.
To download pictures there are many ways:
1. Internet (data charges may apply).(located on the Menu of your phone)
2. Computer Pictures (via usb cable)(need to install PC Suite software first)
3. Another phone who has a bluetooth or infrared feature ( these are some cool tools of our phone where we can transfer pics, music, data.. wirelessly)
To charge the phone via cable:
You need to have a computer and install the PC Suite software in CD that is in the box of the phone. After installation you can then enjoy transferring photos, music, data etc. Have Fun!
It is possible that you have a bad data chord. Recently I have come across several data chords that will not acknowledge the v3 cell phone I was trying to use with my Motorola Tools program. I tried a different data cable and it worked without any problems. If you don't have a 2nd data cable you might ask friends and family if they have one you can borrow so you can verify if it is the data cable or not. If you find that it is the data cable you could then purchase another one.
Usually you can down load the driver/photo smart software you need. Go to your provider web page and see if they have it for a free download. Also when you put pictures on a CD at a store, those CD come with photo smart/share software that you can use. If you have internet access, you can send the pictures to email, then open your email and save the pictures in the computer.