Question about HP DeskJet 722c InkJet Printer

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Printer stopped printing and says its off line!

How do I get it back on line?

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HI,

Im Rizwan from India, i would to tell u to check few things that will resolve this problem

SOLUTION:

NO 1: Check the Connection and power
1.Check the USB cable and the power line to the printer.
2.unplug and replug the cables at the PC an printer end.

NO 2:Check the printer status in control panel.
1.Click start - >Run.
2.In the run window type "control" (without quotes).control panel will open.
3.In the control panel, look for printers and fax and check the printer icon.
4.If printer icon says Offline, Right click on printer icon and select "use printer online"
5.Try printing, if it didnt print follow step NO 3.

NO 3:Restart the USB Composite Device.
1.Right click on MY computer ->Properties->Hardware->Device manager.
2.You will get Device manager window popping out.
3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.
4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:WE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HP DESKJET 720C
5.Disconnect the USB and reboot the PC.
6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.

Try printing Now, if it didnt work please response.

Thank you
Rizwan
rizwan84tx@gmail.com

Posted on Dec 06, 2008

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