When turned on says "Use genuine battery" and when try to charge
When i try to turn on my enV 2 it says "Use genuine battery" then it counts down from 10 then turns off and when i plug it in to charge it says the same but it says " -Power off- " it happened the other day and i took out the battery put it back in and it worked fine now when i do that nothing happenes it stays the samel.
Re: When turned on says "Use genuine battery" and when...
I had the same "Replace with genuine battery" then the 10.9.8.7... countdown. Thought the damn thing was going to blow up!! Verizon switched batteries and told me the phone was dead and that they couldn't get any of my contact phone numbers off of it. Wanted to stick the ticking time bomb up their you know what. Never had any problems with the phone let alone never getting it wet. Anyway I didn't fall for their buy a new phone scheme and left the non customer service store fuming. The next day I had an old dinosaur Verizon phone activated to at least have a phone. Went home and checked a few websites for advice. One I came across made the most sense. Rubbing alcohol on the battery contacts and blow dry off using a hair dryer on the cold position for 20 minutes. Use a cotton swab and gently wipe the battery prong contacts on the phone itself as well as the battery contacts. I also wiped down the inside of the battery charging slot. Popped the battery back in and just like magic..... the phone was back from the dead. Told Verizon about the cure and they shrugged their shoulders. This works trust me and don't fall for their buy another new phone gimmick. Can you hear me now? NOOOOO
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I got this same message and got so mad at my phone that I finally started getting really drastic with my choices on how to fix it. First I took an eraser and rubbed it on the battery and where the battery means the phone. Thinking that maybe it was dirty or something. I don't know if I saw that solution from here or somewhere else be someone said to do it and it didn't work, but you should try it just in case. Then I took a Q-tip and dipped it in some rubbing alcohol. I rubbed it on the same spot where the battery meets the phone and on the battery and it didn't work either, but still try it. It may work for you. Eventually I gave up because it sucks to sit through ever attempt and hope that it works when it doesn't. I just sat there with my phone and turned it on and off and watched the message in boredom, but them my phone finally died. So I just put in on my dresser and forgot about it for a while. I woke up the next day and had plans to check my phone and I couldn't find it, then I remembered that it was broken and got up to go get it off my dresser. I tried turning it on but it was still dead. So I just decided to pug it in and attempt to have another day of desperate attempts to fix it but instead of it just saying 'use genuine batter' and staying like that, it had a message the said 'battery charging' and while it said that a picture of a battery beneath it flashed. I was confused because 1. I’ve never seen this message before and 2. I’ve tried plugging it in before but it still didn't work. So I pressed the power button while it was still plugged in just to see what would happen and it turned on like normal. the verizon wireless label came up and my normal screen came up. So maybe you should just let your battery die and leaving it dead for at least 8-15 hours then plugging it in and turning it on while it is plugged in. It was…extremely relieving.
Not exactly a solution. I tried leaving it off overnight and tried it several times after removing and inserting the batteries. I also cleaned the contacts with contact cleaner and a Q tip. It did not fix it. But I just left it off for 2 days meaning to go to the Verizon store and get it fixed or replaced. But I turned it on now and it fixed itself! Model VX8300. Maybe the contact cleaning did it but it had to dry more. You can use a Q Tip dipped in a cup of water with a teaspoon of Mr.Clean. But then rinse it with a water wet Q tip and then dry it with a paper towel. I used contact cleaner.