Question about Saeco Royal Professional Espresso Machine

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Led shows "missing tray"

The machine is totally not functioning, eventhough all the gadgets are fix properly.

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  • Anonymous Jan 31, 2009

    jiggle the tray until it registers the light off.

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  • Master
  • 1,618 Answers

Check the back of the tray there may be some ground coffee preventing it from sitting correctly.

Posted on Mar 24, 2009

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I have a C290. The orange light is on and the machine wont work.


Make sure the drip tray is in place properly and the empty pod container is empty. If both are correct then there may be a fault with either sensor for the above parts making the machine think either the pod bin is full or the drip tray is missing

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The "sensor" is most likely a micro-switch. When the tray is in it actuates the switch and closes a circuit indicating to the controller that the tray is in place. Sorry to tell you this but it will have to be disassembled to replace the switch if it has failed as the micro-switches are usually sealed items that are not normally cleaned.

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@Derekns74 How do you remove the switch? My C3000 also reads "EMPTY TRAY" constantly, even if the tray is empty and clean. It does not display the "EMPTY GROUNDS" error only "EMPTY TRAY"

If I remove the tray it display "TRAY MISSING" but whenever I insert the tray again, it reads "EMPTY TRAY"

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Message says tray missing, even with tray in place. Have found the micro switch inside and pushing this down "fools" the machine into thinking the drip tray is back in place, but then when the...


Clearly, the drip tray is not aligned right, or there is a manufacturing flaw. Simple answer would be to examine the part of the tray that you believe is supposed to engage the switch when it is in place, and try to figure out why it is not doing this.
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Hi, Turn off the machine and turn back on again. If both lights are permanently on that means you need to empty the dreg tray. Pull out the tray and wait until the red light start flashing, then put back the tray, the red light will go off.
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Insert the tray-all of it except the grounds container.  The message disappears and you can wait until the machine continues it's cycle and then asks to empty the tray.  Empty the tray and place the grounds container back inside.  Whew, I've done this a few times over the years when I am rushing but it fixes it every time.

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You can find some detail procedure in this tip below
http://www.fixya.com/support/r5713182-jura_capresso_impressa_f9_malfunction_8
Try it since it have help some other with same problem.

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