Turn the ajdustment knob, all the way in one direction. Then, counting the number of clicks as you do it, turn it all the way in the OTHER direction. Do this slowly. Turn it back, HALF that number, and it will be zeroed. Example - If the total number of clicks is 32, turn it back 16 clicks, to zero the crosshairs.
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If you want to center the cross hair in the scope
Rotate elevation down to it stops then count up clicks to it stops then half number and rotate down that number then repeat with windage or you could use two v blocks and view a point through the scope and rotate scope and adjust cross hair until no deviation from a fixed point up or down left or right
Hope this helps
Your adjustments may be internal. Sometimes what look like adjustment knobs on the outside of the scope are actually screw down covers for the adjustment screws. It helps keep the scope zeroed once set. Of course check the manual for your scope if possible but if unavailable and cannot be located online, try turning one of the "knobs" counter clock-wise to see if it might unscrew. If this happens you should find a small flat tip screwdriver adjustment screw. This will let you make the adjustments you want.
Most of the time a scope that creeps off its zero, has a loose mount screw and or loose mounting ring. Check the mounts all screws. Some times the opposite is true. The mounts are to tight and in a bind. Then during firing the receiver heats up an tweaks the scope enough to cause creep. If the scope is always on zero when cold and creeps off after a few shots, she is in a bind. Make all adjustments to the scope base and rings with a cold gun. Loosen the front ring screws first then re-tighten then loosen the rear doing the same. Then try and re-zero the gun. If the gun never comes back to zero, you end one day shooting hi to the right and try again the next day shooting in the same spot try to re-tighten all screws. Screws from mount to gun then scope rings to scope body.
You may try to bore sight it first. Pull the bolt and setting the gun on a good rest sight thru the barrel at a dot on the wall within ten feet. Then adjust the scope to that dot. As you adjust the scope tap the bore of the scope with a screw driver handle, tap it after each adjustment not hard, but enough to give it a sharp jolt. Once you are close here, move out to the range and shoot at 15 yards. Using a rest, again tap the scope after each adjustment. Then move out to 50 yards and you will want to be shooting high 1.5 to 2 inches here. Shoot slow keep the barrel cool and try for 2 shot groups till you have got the scope dialed in. Then move out to 100 yards for your preference of zero. Remember use the same ammo you will hunt with or at least the same bullet weight. If you can't get her to get on paper you can try to loosen the scope in the rings, one at the time once the gun is a little warm. Loosen the barrel ring first then snug it back down and then the receiver ring. If your group moved now, she was in a bind due to a cold gun at set up / installation.
O.K Your gun packs a good kick, but you might try to first, tap the scope with the handle of a fair sized screw driver, after each adjustment. Next do not adjust it so many clicks at the time just 3 clicks and see if she moves the point of impact. Try a few clicks and tap the main shaft of the scope kind of rap it then shoot for group, fair 2 rounds to see if it has settled down, then adjust a few, tap and fire. work slow with a older scope and try to stock up on the bullets you decide to go with and zero for them. Any other round you use do not zero, but use go old windage to pratice with.
First, adjust wind-age and elevation to center or zero position. Remove your scope from the gun and make sure that the scope mounts are aligned, this is critical. Purchase an alignment tool is necessary. Then remount the scope. The scope should seat in the mounts without binding. If it does bind, the mounts are not aligned.
Start sighting in at close range,10 to 30 yards, then move out to 100 yards.
I had the same problem but was able to solve it by shimming the scope mounts with a thin piece of plastic. Put it under the rear to raise the sighting and under the front to lower. I still plan to buy my son a better scope.