Question about HP LaserJet 2500 Printer

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Printing while printing a job, the printer stopped printing on 2/3 of the width of the page (only printed 1/3 on right side). I changed the fuser, with no result. when printing the self test, only part of the right side prints. any suggestions?

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Re: printing

It's a long shot, but there may be some paper stuck inside the toner cartridge. This happens occasionally. Be careful not to scratch the blue photo drum! Try replacing the cartridge.

Posted on Feb 17, 2007

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My printer is leaving an imprint of the previous page on each new sheet on shiny label material I have been using this for a couple years for this job with this same material. This is a new problem.

There are couple possible problems here.
1. If you are reusing sheets of labels, the toner that is being printed on spots where labels are already removed will get picked up by the fuser and redeposited on the page.
2. The fuser is wearing out and toner is sticking to it and getting redeposited.
3. If you are not setting the paper type to labels, the wrong fuser temperature will be used which can cause this problem.

Keep in mind that life ratings for items like fusers are based on the following assumptions:

1. You only print on plain paper
2. Every print job consists of at least five pages.

Under these assumptions the life of a fuser in a 1215 is probably around 100K pages. Printing all single page jobs or difficult media like labels can drop that life expectancy to under 30K pages.

If you print a usage page for the printer it will show how many pages you have printed.

Sep 05, 2016 | HP Color LaserJet Pro CP1525NW Printer

2 Answers

Our HP Laserjet P4015N printer prints slow. It prints, stop, prints, stop and so on. It is working from a print server (Windows 2003) and we have update the driver. It might work for a day, but then it...

If it is a local issue to your printer it is likely that the fuser temperature is set to low. If the fuser temp is set low then it will pause printing in order to maintain a whatever temp it is set at. If you web out to your printer(type in the ip address of your printer) you will find the menu for the printer. Somewhere in there will be the option to increase or decrease the fuser temp. Sometimes it is as obvious as FuserTemp;Higher, HIgh, Normal, Low, Lower. Other times like on the cp2025 color laser i have it is under the extended print modes option, and it is under fusing with the options of; less fusing (-2), less fusing (-1), normal, more fusing(+1), more fusing (+2). however the option is presented on your printer you will want to increase the fuser temp. do it incrementally and see what works best from you. If this does not solve the problem there may be a problem with the spooler dropping packets from your print server. Hope this helps.

Jun 09, 2011 | HP LaserJet P4015N Printer

1 Answer

Horizontal alignment ok, but right half not printing.

One of two situations exists:
1. If the printing stops with clear stopping edge, then the PRINT WIDTH setting has been changed from the default full width setting of 104mm.
Check this by pressing MENU and then the NEXT button until you see a setting for MAX WIDTH. It should be set to full width of 104mm. Anything less will stop printing beyond whatever the setting is. Change it back to the full width setting.

2. If the printing stops by fading away to the right side, then that is caused by a pressure imbalance across the printhead. There is more pressure on the left side than the right side. There are two toggles that press down on the printhead and the pressure can be adjusted by moving the right toggle to the right so that more pressure falls on that side of the printhead.

Hope that helps !

Jul 20, 2010 | Zebra 140XiIII Plus Thermal Label Printer

1 Answer

Towards right hand side of printout, characters ap...

If you are getting a "shadow" behind the text or image it is probably your fuser that is causing the problem. Anytime you see a double image or the print is smearing the fuser (aka fixing assembly) is to blame. You can troubleshoot the problem to see for sure before calling out a technician. Send a one page test print job to the printer. Open the rear "output" tray so that the print job exits the rear of the printer. Watch the paper as it is pulled into the machine. When you see the leading edge of the print exiting the printer open up the front door of the printer. This will of course cause the machine to jam up but its worth it. Carefully remove the toner cartridge. Look at the print on the page still inside the machine. Do you see the same grey image? If not then the problem is the fuser. If you do see the grey image then the problem is the toner cartridge. Stopping the print job in the middle of the printer like that allows you to see what the image looks like before it goes into the fuser. If the fuser is the problem call a tech. It is about a $100 - 150 repair for the fuser depending on the labor rates where you live.

May 20, 2010 | HP LaserJet 1150 Printer

1 Answer

When I send my job to the printer. The printer will print but only on 1/2 of the page. it looks like the printer think i want two sheets on one page


Is the whole page you want printed on half the page is just half the data printed? If the whole page is printed on half the paper then the problem is software. If the page only prints the left side or the right side blank on the other side then the problem is most likely the fuser assembly. Can you take a picture of the page and email it to us, we will email you back with what needs to be done next.

Apr 30, 2010 | HP LaserJet 2300 Printer

1 Answer

My zebra only prints the left half? I have tried calibrating, it does nothing. Can you help me out? Thanks

One of two situations exists:
1. If the printing stops with clear stopping edge, then the PRINT WIDTH setting has been changed from the default full width setting of 104mm.
Best way to check this is to take your tallest and widest label and print out a configuration label. This is done by turning off the priner, pressing the CANCEL key and holding while turning on the printer. Release the button when the calibrate led turns off. A config label will print and you can check the setting for PRINT WIDTH.

2. If the printing stops by fading away to the right side, then that is caused by a pressure imbalance across the printhead. There is more pressure on the left side than the right side. There are two toggles the press down on the printhead and the pressure can be adjusted on each by turning the knob on top. Readjust the right side until printing returns across the label.

Hope that helps !

Apr 26, 2010 | Zebra Stripe S600 Thermal Label Printer

2 Answers

Lexmark t520 suddenly prints poor quality, i.e. the previous page prints softly onto the next page and the right side of the page (2" from right) is streaked with toner. Please help. TIA, Mike

this sounds like you have a fuser problem look at the fuser and see if it has toner build up on the rollers ghost printing can be caused by the toner cartridge or the fuser. this would indicate that your fuser isnt maintaining enough heat for complete fusing. is you take the rear covers off and run your print job. look to the far left side of the fuser and you will see the heat lamp lit up. this light should cycle on every 1 1/2 pages or so. any longer than that and it wont keep up with the print job

Oct 28, 2009 | Lexmark T520 Laser Printer

3 Answers

My HP printer 2420 leaves "ghost" prints on the pages.

This can be caused by one of two things.

1. faulty wiper blade on your toner so that the previous image in not being wiped off the drum.
2. worn fuser sleve.

To work out which it is you will need to do a half stop test: print off a normal document then when it is about half way through the printer ( unfortunatly you may have to repeat this to get the timing right) open the front cover. remove the toner cartridge. if you can see the ghosting on the page the it is the toner. if its not there then its a new fuser. to save on money and if your confident enouh you may be able to just chane the fuser sleve depending on the state of the fuser on a whole.

hope this helps
feel free to email me if you have any other questions:

Oct 21, 2008 | HP LaserJet 2420 Printer

1 Answer


1- change the drum unit
2- check the fuser unit

Sep 06, 2008 | Brother HL-2040 Laser Printer

1 Answer

Dark border one side of paper

This maybe your cleaning blade, your drum or the fuser unit....the best way to find out is to make a copy a to stop it before it's getting to the fuser unit ( that's the thing very hot). If you see your border it's your cleaning or drum...But when you replace a drum you must replace the cleaning blade to !

Hope it help !

Apr 04, 2008 | Printers & Copiers

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