Question about iRiver H10 MP3 Player

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Will not syncronise with iriver plus, media player does not recognise devise

Problems started when I upgraded Media player to 10. iriver did not work at all so I uninstalled back to windows media player 9. I then reinstalled iriver plus and initiallized the iriver. Reloaded some music successfully. Played fine and everthing was good. Then when to add some more albums. Will not auto sync regardless what is checked. Will not sync manually either. Message box says creating library.... but nothing happens. Have left it for ages, tried just a couple of songs but nothing . seems like it just gets stuck. I also have not been able to log onto Firmware either. Have had the best luck using Media player rather than iriver plus . Please help, its less than one year old and I don't want to have to buy something else.

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There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

Posted on Jun 26, 2008

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This is straight out of p. 67 of the user's manaul, available on iRiver website (it may not work if the computer does not recognize the device):

Initializing H10
67
Additional information
Firmware upgrade
66
What is firmware ?
It is the operating system that works in the H10.
iriver provides you with the latest and best features through Firmware upgrade.
You can choose manual or automatic upgrade function.
For information on automatic upgrade, refer to the iriver plus instruction manual.
Manual firmware upgrade
1
Select [Option - Firmware Upgrade] from the menu in iriver plus.
Do not disconnect H10 during firmware upgrade.
Internet must be connected for the "Firmware Update" function.
Change to "Player must be connected to the PC for Firmware Upgrade function.
Note
Please initialize H10 player in the following cases.
All music, pictures, text, and data will be erased from the player during this initialization.
- if there appears to be corruption on the internal hard drive.
- if an error message displays and the player doesn't boot properly.
1 Connect the player and PC using the cable supplied with the player.
Open iriver plus.
Select [Option-Portable Device Initialization]. 2
3
Click [Start] to begin initializing.
Initializing H10
A
A
B
B

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XP should display it as a drive in "My Computer". It may require a firmware upgrade. This can be downloaded from T20 Firmware Upgrade V1.71

No Guarantees....Hope this helps.

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I have lately experienced the same problem with my H10 20GB. I noticed it happened after installing some other software. I think there is an conflict between iriver and apple, I mean iTunes Helper present in memory causes the trouble. I stopped the process from Task Manager and reconnected my H10. It helped. If you don't need iTune Helper you'd better disable "C:\Program Files\iTunes\iTunesHelper.exe" from starting with system.

Dec 23, 2007 | iRiver H10 MP3 Player

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System initializing


This is straight out of p. 67 of the user's manaul, available on iRiver website (it may not work if the computer does not recognize the device):

Initializing H10
67
Additional information
Firmware upgrade
66
What is firmware ?
It is the operating system that works in the H10.
iriver provides you with the latest and best features through Firmware upgrade.
You can choose manual or automatic upgrade function.
For information on automatic upgrade, refer to the iriver plus instruction manual.
Manual firmware upgrade
1
Select [Option - Firmware Upgrade] from the menu in iriver plus.
Do not disconnect H10 during firmware upgrade.
Internet must be connected for the "Firmware Update" function.
Change to "Player must be connected to the PC for Firmware Upgrade function.
Note
Please initialize H10 player in the following cases.
All music, pictures, text, and data will be erased from the player during this initialization.
- if there appears to be corruption on the internal hard drive.
- if an error message displays and the player doesn't boot properly.
1 Connect the player and PC using the cable supplied with the player.
Open iriver plus.
Select [Option-Portable Device Initialization]. 2
3
Click [Start] to begin initializing.
Initializing H10

Dec 18, 2007 | iRiver H10 MP3 Player

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