Question about Kenmore Elite HE4 Electric Dryer

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Kenmore Elite HE4 front loading washer. I bought this washer 2 years & 2 months ago. According to Sears the warranty expired 2 months ago. I was getting a F 02 it would not spin or empty water, so I called sears repair. They told me the electronic board went out in the machine and in the front panel. It was going to cost $1,000 to fix. Any idea how I get my money back out of this machine.

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  • mauioceanhi Dec 06, 2008

    Already took kick plate off and checked trap. No blockage! Machine has been kept really clean. Tech from sears said it wasn't worth fixing. Said he sees a lot of problems with the electronics on these machines. I was getting ready to pay the $536.00 to repair the electronic board inside the washer, which I have in writing. He hooked it all up when he found out the front panel electronics was messed up also. He checked many things out. 

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Ya, first question? they said $1000.00 to fix?wow Did the tech give you that in writing?
ok, take off the bottom kick plate and you will see a pump right in the middle. there is a trap there unsrew the cap and get the stuff out of there., word of caution have towels ready cause when you take this off the water will come out. you should get as much water as you can at first.from the tub.you will not get all the water out.
let me know what you find.

Posted on Dec 06, 2008

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