Question about HP LaserJet P2015dn Printer

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Can't print from Vista PC Error message is printer offline.

Can't print from Vista PC. We are sharing a network ready HP laserjet P2015dn using tcp/ip ethernet network.

When I try to print nothing happens. The control lights on the printer show a steady green ready status.

When I open the printer section for the control panel on Vista I see the printer with red check and Printer Offline message.

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  • Anonymous Mar 21, 2014

    I can print over network, but with desktop

  • Anonymous Mar 24, 2014

    PRINTER ON NETWORK WONT PRINT

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  • 404 Answers

Right click on the printer icon and select "use online" also are you using the latest Vista drivers? They can be found here.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=1845561&prodTypeId=18972&prodSeriesId=1845551&swLang=8&taskId=135&swEnvOID=2093

Posted on Dec 05, 2008

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I use a HP LaserJet Printer P2015dn. I intalled it by changing it's default IP address (169.254.83.96) to 192.168.0.7. Yesterday I have shared my ADSL internet connection through this network. And...


Hi,
Try to change your Printer's IP address to 192.168.1.XX. XX means any number that hasn't been used in your network. I suggest you to use IP address 192.168.1.10 (easy to remember)


cheers

Feb 10, 2011 | HP LaserJet P2015dn Printer

1 Answer

Network installation error access denied on hp lj1020 my printer was working fine. i have installed printer on xp m/c its working fine but when i install it on win7 it give error print spooler error or...


HP says to use the Vista drivers. You have to install it a a local printer follow these steps....


1. Make sure the printer is turned on and connected to your network. Verify that you can access the printer's internal web page by browsing to its IP address before continuing. Print a network config page or make note of the IP address and Name. (should be a static IP)

2. Click >> Start >> Control panel >> Devices and Printers.

3. Click the Add a printer

4. Select Local printer

5. Select Create a new port and select Standard TCP/IP Port and click Next button.

6. Under Device type, select TCP/IP Device. Under Hostname or IP address, enter the printer's host name (found on the printer's network configuration report the generated above). Click Next.
If you get a message about Additional Port Information Required, then the printer was not found using the host name. You can go back and retry or using the printer's IP address instead of the host name.

7. Select HP or Hewlett-Packard from the list of manufacturers and select and select your printer model. Click Next.

If your printer model was not listed, then select Have Disk, browse the HP CD that came with your printer and select the first file that starts with hp and ends with inf.or use currently installed driver if you have teh correct on installed. Click Open then OK. Select your printer model. Click Next.

8. It will ask for the Printer name -- enter a new name or use the existing one. This will be the name of the printer that you select from other applications.


9. You may be asked to share the printer. Make a choice and click Next.
10. The Print Test Page box appears. Go ahead and print it.
11. Click Finish.

Dec 19, 2010 | HP LaserJet 1020 Printer

1 Answer

How can i configure the IP for the printer HP laserJet P2015dn? what is the address that I can access this printer from my PC via web brower?


For configuring the IP address on the printer, you will have to browse the printer menu, and the IP or TCP/IP should be under Network. Here is basic information about troubleshooting network issues from HP website.

Once you have set up an IP address to your printer you will be able to connect from PC via the web browser by typing in the IP address of the printer.

Dec 15, 2010 | HP LaserJet P2015dn Printer

2 Answers

The printer (hp laserjet p2015) appears offline


Press and hol the green 'go' button until the lights flash, (about 4-5 seconds) and release the button,

Wait for the config pages to print out, and then check your network configuration, i.p address, Subnet mask and gateway.

If no network page prints out, you might have a dead Network Interface in the printer.

May 10, 2010 | HP LaserJet P2015dn Printer

1 Answer

HP Laserjet 4050. Can I connect from my TCP/IP to JetDirect?


To use a printer DIRECTLY into your PC or laptop (without plugging both into a network hib, or switch), you need to use a CROSSOVER patch cable.

Feb 19, 2010 | HP LaserJet 4050 Printer

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Laserjet 1022 not printing on shared computers


on printer properties try to set on sharing tab check marks on : share this printer- render print jobs on client computers- list in the directory ..( all of this must be chacked).. on port tab see on what port is printer ..(tcp/ip - or virtual), on advance tab.. check alway available, spool print documents first., under security see if you have set group permission.. if you did not ,, add the computers to use this printer ( in most cases this is the problem).... if all of the above s set , and you can still not able to print .. enter in run...services.msc... find print spooler and restart it .. then try to print.

Dec 02, 2009 | HP LaserJet 1022 Printer

1 Answer

HP P2015dn wirless connection stopped working


Hi,
There is not wireless netwrok card is HP LJ P2015dn, However as i can understand you r using External Wireless Router or Wireless network or jet-direct card if u r able to work fine on USB than printer printing mechanism is working fine.
If u connect the printer via wired network connection and it keeps on loosing IP address than it may be problem with onboard network card of the printer.
If printer keeps on loosing IP Address than try upgrading the firmware of the printer.
To check the firmware and IP Address of the printer print a configuration page by pressing and holding down green button for 6 to 7 seconds

May 28, 2009 | HP LaserJet P2015dn Printer

1 Answer

We are having trouble with our hp p2015dn...what is the symbol on the top the open circle...like the letter c on end. The printer is not printing our paychecks...help


The symbol you mean is for indicate that the printer is ready. If you can print from ex notebook, you are having problem with your paycheck application program. If you can't even print a testpage from PC.
Check your printerdriver, is the printer offline?
Networking? Press gobutton on printer until ready and attentionlight blinking, release gobutton and the printer will print a config page. Then on PC, go to Control panel, rightclick on Printer icon, choose properties, choose Ports, check for HP standard TCP/IP port, click configure. Is the IP adress for port the same as the one given on the configpage. If not replace it with the one given on configpage.
But, if the configpage says the IP is configuring. turn off printer, disconnect network cable. Press and hold gobutton, turn on powerswitch, when ready and attention lights lid, release gobutton. Printer will reboot to ready. Reconnect network cable. wait 5 min print a configpage and check if you got IP.
Having USB, Just uninstall and reinstall printer.
Hope this will help, otherwise let me know. I'm expert on this printer

Nov 25, 2008 | HP Printers & Copiers

2 Answers

Printer status offline


I just ran into the same problem. The computers on the network that were running XP were showing the printer as "Ready", but all of the computers running Vista were showing the printer as "Offline".

After trying a number of solutions that I found on other message boards, I accidentally discovered that the problem was an IP address conflict. It seems that the server changed the address on the printer, which didn't bother the XP machines but brought the Vista machines to their knees.

Press and hold the blue button (HP called it the "Go" button) for 5 seconds, which will print a configuration report. In the TCP/IP section you will see the IP address for the printer. Next, open the Printers window, right-click on the P2015 and click Properties. Click the Ports tab. Find the port that is checked and click the "Configure Port..." button. If the "Printer Name or IP Address" field differs from the IP address on the configuration report, change it to the one on the report. It took a few seconds after hitting OK for the computer and prrinter to link up again, but that solved the problem for me.

Sep 08, 2008 | HP LaserJet P2015 Printer

1 Answer

Plz help me am in trouble


Network Configuration page
NOTE The Network Configuration page is only available on the HP LaserJet p2015n,
HP LaserJet p215tn, and HP LaserJet p215nw printers.
A Network Configuration page prints whenever a printer configuration page is printed. You
can also print a Network Configuration page by pressing the network Reset button at the
back of the printer
The Network Configuration page provides information about the network configuration,
including the IP address, firmware revision, network statistics, protocol information, and so
on. The Network Configuration page automatically prints when you print a configuration
page from the control panel.
ENWW Printer information pages 37
Using the HP Toolbox
The HP Toolbox is a Web-based program that you can use for the following tasks:
● Check the printer status.
● Configure the printer settings.
● View troubleshooting information.
● View online documentation.
You can view the HP Toolbox when the printer is directly connected to your computer or
when you are using a supported network connection. You must have performed a complete
software installation to use the HP Toolbox.
NOTE You do not have to have Internet access to open and use the HP Toolbox. However, if you
click a link in the Other Links area, you must have Internet access in order to go to the site
associated with the link. See Other links for more information.
To install the HP Toolbox, you must install the TCP/IP protocol and the most recent version
of the Java™ Virtual Machine on the computer. You must also install the DOT4 protocol for
all USB connections, LPT connections for Windows 2000 and Windows XP, and LPT1
connections for Windows 98 S.E., Windows Me, and Windows NT 4.0. See the system
administrator or computer manufacturer's documentation for more information about
installing the TCP/IP protocol and the DOT4 protocol.

Jan 22, 2008 | HP LaserJet P2015dn Printer

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