Question about Kyocera Mita FS-C5016N Printer

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Blotchy excess red toner left on side of page.

Whenever we print pages with colour it is leaving red excess(sandy like) toner on one side of the page. We have had the printer professionally cleaned recently and everything seems to be locked and put in properly. This has been happening off and on for the past 2-3 weeks.
Any ideas of what could possibly be wrong?

Thank you,

Amy

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  • reception653 Dec 06, 2008

    Yes it has only happened since it has been cleaned. We only ever printon one side but when the blotches do show up it is on the side withgraphics. The excess toner seems cooked onto the page, you definatelycannot rub it off.

  • reception653 Dec 06, 2008

    Yes it has only happened since it has been cleaned. We only ever print
    on one side but when the blotches do show up it is on the side with
    graphics. The excess toner seems cooked onto the page, you definately
    cannot rub it off.

  • Takethis88 May 11, 2010

    Has it only happened since the printer was cleaned? Is the toner on the printed side or the blank side? Does it do it on 2 sided prints, or single sided or both? Has the excess toner been cooked in the fuser, or is it still in powder form on the prints?

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  • 75 Answers

My first instinct would be to call the people who serviced it and have them check it out for you. If you don't have time for that then the next and slightly more expensive solution is to replace the magenta toner cartridge. My reasoning for this is if you get them to come out and explain that it is since they cleaned it then they can pay for the replacement cartridge, or clean it again. But I think that if the new cartridge does not solve the problem, then during the cleaning the tech made a magenta mess somewhere in the printer. I hope this helps.

Posted on Dec 06, 2008

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