Question about HP OfficeJet 6210 All-In-One InkJet Printer

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Carriage Jam Error display on the LCD!

Constant carriage error problem display on printer LCD, the printer HP Officejet 7310 All-in-one is continually displaying the error message irrespective of what solution applied. Can anyone in splving the problem? After printing something, the carriage gets stuck. I get a carriage jam error on the LCD screen. It continues to do this. This is my second HP all-in-one with the same problem.

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  • gantz Dec 08, 2008

    error cariage jam no obvious problem

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Open the lid ,you will see the cartridge track(steel bar) look both end of the track you will find something stuck over there most likely paper chip

Posted on Dec 06, 2008

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1 Answer

Carriage jam


cannot print, msg shows Error carriage jam, Open door, clear carriage jam, and then press o.k. to continue.
paper has been cleared , opened door and even took off back compartment

Dec 22, 2010 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Exactly what parts am I cleaning for a 'carriage jam' on an HP Officejet 7310 printer


the carriage jam error is meaning the path that the printhead is sliding from side to side. You might have a small piece of paper causing an issue.

Dec 03, 2010 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

My 7310 indicates a carriage jam. I've cleared all paper and verified no loose paper, dust etc is present and it still reads carriage jam. What should I do?


Inside your printer the ink cartridges ride in the carriage. If you look closely, there is a plastic strip just behind the carriage with closely spaced little lines on it. If the strip gets dirty with dust or ink, you may get that error. Gently clean the entire strip with a rag moistened with water. be sure the entire strip is clean. Move the carriage back and forth to get at all of it. Then see if that doesn't work.

Nov 27, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Have a HP officejet 7310 with error message that reads "carriage jam" this occured after clearing a paper jam???


You have to make sure you have gotten all the scraps out, and if you put fingerprints on the clear strip behind the carriage, you will need to clean them off with a Q-tip.

Jul 03, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Carriage Jam


If you can get the covers off. push down on piece that is blocking the cartridges. Otherwise, it is uneconomical to repair.

Jan 15, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Carriage Jam Error display on the LCD!


SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

Aug 23, 2008 | HP Officejet 7310 All-In-One Printer

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