Question about HP Office Equipment & Supplies
With the printer plugged in, press the windows key and pause. When system properties come up, click on 'device manager' and delete the printer from the list (just select and press delete). Close all windows.
Unplug the usb cable and plug it back in and windows should auto detect the printer again.
Posted on Dec 05, 2008
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Posted on Jan 02, 2017
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In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . If not detected please contact service.
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