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HAVING PROBLEM WITH J3680 HP ALL IN ONE WINDOW COMES UP AND SAYS DRIVER IS PREVENTING MACHINE FROM ENTERING STANDBY IF PROBELM PERSISTS NEED TO UP DATE DRIVER TRIED TO UP DATE BUT I MUST BE DOING SOMETHING WRONG CAN FIGURE OUT HOW TO DOWNLOAD PROGRAM

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  1. uninstall the software for the printer and disable the firewall in the control panel and disable the antivirus program ( be sure to enable them back into service when finished loading the printer software back in)
  2. reload software and reboot computer this will automatically enable your antivirus.
  3. then re able your firewall
  4. then try your printer again and see if this solves the problem. if not go towww.hp.com/support and you may find something else there more helpful biigg53566

Posted on Dec 05, 2008

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