Question about Gateway MX8711 Notebook

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CD/DVD drive is not working

After putting in a CD and/or a DVD, my computer is not reading. It runs like it wants to read, however, it will not recognize the drive at all, nothing happens. I am working on a MX8711 Gateway Notebook, Microsoft Vista.

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  • Dreea1 Dec 17, 2008

    I have the exact same problem as kellyadolph. I looked in the boot area and it says "none". It did work at one time, but now it just isn't there. I looked in the device manager, I'm not sure if I'm in the correct spot, but I don't see anything about a CD/DVD. What do I do to make this work????

  • Joe May 11, 2010

    Is the CD/DVD listed in the device manager? If so does it have a yellow ? on it?

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Click the plus sign (+) next to CurrentControlSet.
Click the plus sign (+) next to Control.
Click the plus sign (+) next to Class.
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