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We have the RCA RS2767i Home Stereo with 5-disc changer and ipod dock. The CD Tray won't eject or shuffle...everything else works fine. It seems the disc tray isn't responding to anything. We read in the manual to remove all cd's and try again but were only able to manually remove 3 of the 5 cd's because it doesn't shuffle and it says not to manually force the changer to turn. It won't play or shuffle cd's or even open/close the cd tray not matter what we do... Thanks for your help.

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  • jtomlanovich Dec 31, 2008

    We can't get our CD Tray to even open! Radio works fine and that's as far as we've made it since we can't test a CD. Is there a screw or something that needs to be removed before it will open or do we need to return the system?

  • Anonymous Mar 19, 2009

    is the problem able to be fixed because I tried everything and no solution yet, i was thinking of going to audio repair shop but if its a lemon I dont want waste more money the Disc Change is stuck on Disc Change there is no movement of the trays and I had pulled out the cds manually

  • Anonymous Apr 10, 2009

    We have the RCA RS2767i 5 CD changer and the tray will no longer open or eject CD's. It is less than a year old.

  • Jozilla May 19, 2009

    I just bought this stereo a few days ago. It worked fine like the first two days but now it shuts off a few brief moments after I turn it on. When I turn it back on the volume and cd tray doesn't work. I have to unplug it and plug it back in to get them to work, but again it shuts off by itself after a minute or two. Can this be fixed or would I be wasting my time? From the sounds of things I bought a **** stereo. Guess I know better than to buy RCA's anymore.



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Let me respond with a possible solution although I'd bet that both of you already tried these.

The reason I checked into this is because I'm looking for a new mini system. I happen to be at Target and they only had 2 models - this one and a SONY. I certainly didn't want to buy the RCA given these problems, so I asked the salesperson, who seemed to have some knowlege.

As far as opening the tray on top, there is a button to push right under the tray. The button has an icon of a triangle on it. This seems to be somewhat of a standard icon for opening the tray or ejecting a CD (my car's CD has the same icon for ejecting a CD).

As far as only being able to get 3 CD's out, there is another button under the tray marked "disc skip". This rotates the tray. When you open the tray, you can only get to 3 of the CD's. When you push disk skip, it rotates the tray one position, so you can get the 4th one out. Another push and now you can get the 5th one.

Sometimes my CD changer doesn't shuffle the disks. If I only have 1 CD or DVD in it and push the tray open button, the disk stays in the unit and the tray revolves to an intermediate position. I push the button to put the tray back and try disc skip; that usually works.

If your problems are not solved per above, then I definitely do NOT want to get this.


Posted on Mar 06, 2009

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Does anyone know why the sound would sudunley sound like crap and bass no longer work?

Posted on Jun 11, 2013


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