Cannot download scan applications list for Dell 968 message; how do I fix this? I am unable to scan a document now.

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Open the printer/scanner tool menu and select scan and save to computer.

Try reading...

Update list of applications to send scans to

Make sure the printer is allowed past the firewall.

When scanning a document, the OCR Program needs to be installed.

Also try these tweaks.

Start, control panel, device manager.

Go to the USB Controller section and click the + sign.

Go to each USB Root Hub and right click on it, left click properties, left click power management. Uncheck the box, allow computer to turn off this device to save power.

Restart your computer.
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Start, control panel, device manager. Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.

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Dell Printers Forum


Rick

The printer is trying to connect to your pc to download a list of programs to send the scanned document and/or picture to when you use your scanner.

The printer will only scan to certain software and there are separate choices for handling pictures and text documents.

When it tries to communicate with your pc to find software that it can scan to, its not finding any installed that will work with your printer. Its telling you that it is unable to get the list of applications after attempting to connect with your pc.

So, what does that mean?

It means that either "bi directional support" is not enabled in your printing preference so your printer is limited to sending info one way oly (to the computer). If this is the case you can go to your control panel and then choose printers and check the preferences listed there.

OR

You don't have applications installed in your pc that your printer can send scanned documents to.

If this is the case then you need to install software that your printer will work with and then set the options on your printer to pick the default you want to use with both pictures and text documents.

Printers usually accept microsoft word, word pad, microsoft works and any other word processing software to scan text documents to.

Printers usually accept just about any picture editing software installed on your pc to send scanned pictures to.

You can avoid all of the above by checking to make sure that your printers software is 100% installed including the scanning features. Go to the Dell website and update the drivers on your printer to make sure you have the full version that is most current.

The printer will always use its own program to scan both documents and text to regardless of the other software applications you might have installed on your pc.

Try to uninstall the scanner driver then reinstall it again.

the reason why the printer is giving you that error msg is because the all in one center is not communicating properly with the programs on your computer to your printer.

try to scan directly to your computer using the all in one center instead.

Hi!

That A920 is working with vista, here is the drivers for thet:
http://support.dell.com/support/downloads/driverslist.aspx?os=WLH&osl=EN&catid=-1&impid=-1&servicetag=&SystemID=PRN_ALL_A920&hidos=WW1&hidlang=en&TabIndex=
Dont forget to download and install the application to, you need all the files on that site


For that 968 printer, uninstall it, download the files from the link below and reinstall it, that will make your printer work again
http://support.dell.com/support/downloads/driverslist.aspx?os=WLH&osl=EN&catid=-1&impid=-1&servicetag=&SystemID=PRN_ALL_A968&hidos=WNT5&hidlang=en&TabIndex=

Let me know how it goes

Good luck
Nic

scan from within the software that you're going to use to edit the file.

hi i thing your software is corumpt and you nead to reinstall it. when you buy your printer you have the cd whit it. but if you don't find it you cant download the torrent of ocr

bye and good look

OCR is a software provided by Dell to convert a scanned document to editable text(word) document. If you scan without OCR software, printer will scan it as a Picture and you can not edit it.

Now here is your answer.
When you install Printer CD, it also install OCR software (Abbyy Fine reader) along with it.
You might have uninstalled the printer drivers and reinstalled them by downloading it from Dell support site.
I must tell you that Downloaded drivers from Dell site DOES NOT contain OCR software.

Solution:
1. You can download free trial version(15 days) from Abbyy.com
Click here to download

2. If any of your friend or relative have printer listed below then you can use the same CD to install the OCR software.
List: Dell 924, Dell 926, Dell 928, Dell 944, Dell 946, Dell 948, Dell 964, Dell 966, Dell 968.

location on Disc:
D:\OCR\setup.exe

3. You can scan using MS Paint.
Click on Start > All Programms > Acccessories > Paint
Click on "File" on Top left corner.
Click on "From scanners and cameras"
Click on "Scan"

It should be able to scan.

4. If you want to use Dell All In One Center.
You can disable OCR option for scanning and it will scan as an image.

Open Dell All in one center.
Click on Advanced scan options Under scan,
Uncheck "Use OCR software".
Click OK and try to scan again using Dell All In One center or using the printer operator panel.

Please revert for any further assistance.