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My phone is froze because i downloaded a anamated background .. how do i fix it?

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  • maria_devils Dec 06, 2008

    at this point i dont care if i lose data haha , but yes i tried hooking it to my computer .. but the thing is when you hook it to your computer you have to go into the settings on your phone and press connect to pc .. and i cant do anything ! ... do you tink that if i bring it to the store where i bought it they will be able to reset or erase everything on my phone ?

  • Debs
    Debs May 11, 2010

    If your phone is frozen enough for you not to be able to access the files to remove the background, then you should be able to do it though the software on the computer. Have you tried connecting it to your computer to see if you can access the files from there?



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What kind of phone do you have? Generally,
try finding a reset button. Sometimes it's red. Sometimes you have to hold the reset button and the "ok" or select button at the same time. Caution: you will lose any data you have stored on your phone.

Posted on Dec 05, 2008

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Yes, I do. The store should definately be able to sort it out for you if you can't. However, if they think that the fault lies with downloads on your phone they may charge you. The best thing to do is just tell them that the phone has frozen and you can't do anything with it. Hopefully they will be able to plug something into it to reset it completely.
Good luck

Posted on Dec 07, 2008


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