Win exp keeps giving a screen that says it must close every time
This problem started the other day i can't access any my documents
i have win xp s/p2 on a dell also have spysweeper and mc afee a/v
used both i come up neg. for virus/spywar etc...
also tried a sys restore with no result
also i don't have the o/s disk because it was preloaded at dell only have a recovery disk, don't know how to use it
thank you in advance for what ever you can do for me
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Re: win exp keeps giving a screen that says it must close...
The recovery disk will wipe out everything on your computer to the way it came out of the factory. In other words, you'll have a fresh, clean, non-updated copy of Windows -- and lose all the documents you want.
Now, you say you can't get into your documents. What, exactly, is happening? What is this screen you see?
IF you're getting an error message when you try to open a file: Right-click on the file Select Open With Find the program you want Select "Always open with this application" Hit OK.
If you're getting an error message when you try to go to "My Documents," you may have to rebuild it. In the short term you can go to Start: My Computer: C drive, Documents and Settings, your username, Documents.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Hello < if your Windows XP CD is genuine then you just need to contact Microsoft support site. They will give you product key and if you want some other heck like Pirated XP CD key or crack etc. then In fixya we are not giving any such type of answer. You can also find out key in MY Computer properties windows.
win-xp cd or other bootable win-cd, seperate up-to-date antivir software on cd or usb-stick,
boot system from cd/dvd (do not bother if screen resolution is different from usually),
insert antivir-cd or stick, run full system scan.
found infections? remove/erase these files(antivir will do that for you)
if possible, back-up personal data (my folder, music, save games, etc.)
this data has to virchecked by another protected system before reinstallation !
boot from win-xp cd-rom, run setup until repair options are available,
repair your xp on harddisk(xp-will do that mostly), exit setup without installing win xp anew
boot system from hd, ignore error messages, run vircheck again.
Restart the computer is Safe Mode (press F8 when booting to get a menu of options). This will start the computer with the minimum number of drivers and "extras" being loaded. From here you can press Win+R to bring up the Run command and enter 'msconfig' and press Enter. From this tool, you can allow your normal startup programs and device drivers to load. You will want to keep anything related to your DSL drivers disabled for the time being. Then restart the computer normally. If everything loads as it should, you can keep going back to the MS Configuration utility to add other drivers and programs one-by-one and retest (reboot again) to make sure everything is working properly. Once you know what the culprit is, you can uninstall that program and reinstall the Vista version if required. (If it is just software for your DSL modem, it probably is not required under Vista.)