Question about Kwikset 907 907-15 Satin Nickel Powerbolt Keypad Electronic Deadbolt
Kwikset 907 907-15 Satin Nickel. My lock will not respond to the keypad. I tried to reset by pushing the black button on back and then punched in code, then pushed lock button and then finally pushed black buttton on the back again like the instructions said to. It still doesn't work.
I called customer service and the person who answered was almost rude. They do not sell the internal assembly, I would have to purchase a new lock as it is out of warranty. End of discussion. Thank you for calling and he hung up. I could not in good conscience purchase another product from them.
Posted on Dec 02, 2013
Does it beep when you press buttons on the keypad? Mine stopped responding, and would beep randomly. This is what I did:
Remove the batteries and replace them in about a minute.
If it beeps, you have a defective keypad.
Call customer/tech support:
They must have a lot of issues with keypads, cause they're sending me a new one in 3-5 days.
The woman was very friendly. Great customer support here in Canada.
Posted on Sep 14, 2009
You should take the cover off and make sure the wires are properly connected. I had the same problem and that is what was causing it.
Posted on Jun 16, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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