Question about Canon CanoScan LiDE 90 Flatbed Scanner

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Impossible to scan additional pages without starting all over

I have a brand new Lide 90.
When I scan a document with OCR, save it and then click "add additonal pages", I get an error-message. The only possibility is to start the process all over again for each single page which has to be scanned. Is there a solution?

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  • petra_rebman Dec 06, 2008

    I click on OCR, make a Preview, Scan the document, then click on Finish (save as File) and get a window "Automatic Processing" What would you like to do now?

    When I click on "add more pages", I get the message "scanner error" - so my only option is to click on "Finish processing Existing Pages". Then proofreader opens (can this be bypassed if I don't want proofreading?) - I close it and click on "save as".

    Now, to scan the next document, I have to start the entire process all over again - click on OCR, scan, omipage openes etc. This takes much time if you want to scan several documents. Is there a shorter way or is there somethings wrong with my new scanner (error message?)?

  • petra_rebman Dec 08, 2008

    Apparently, there was a problem with the installation of my scanner. Repeating the installation process solved the problem. Thanks!

  • Boogerhead01 May 11, 2010

    What is the error message?

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Posted on Jan 27, 2010

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The sole message is "Scanner error"? ... Odd.

I'm not sure what version of OmniPage you're working with. This manual's probably in the ballpark:
ftp://ftp.scansoft.com/files/support/manuals/op15guide.pdf/

It looks like they suggest a different route, a different workflow process -- scan in all your images at once, then handle processing in a batch. I think you do some processing, then try to get the next image. This may have nothing at all to do with your "scanner error," but it's worth a try (and if/when you get the error resolved, this is a smarter way to use your time).

Before you go down that road, though, look for some updates. Some errors are often fixed with updates, and it's worth a try.

Look for updates to OmniPage. I believe you can look through the program itself -- was it Help: Update? You can also look here:
http://support.nuance.com/downloads/

There may also be a somewhat newer driver for your scanner; I don't know; the only drivers there are about a year old. The link:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=119&modelid=15562
Scroll down a bit, click on the Drivers and downloads page.

Please please please let me know if this doesn't work for you. And if it doesn't, if you can write down the exact error message, we can try to find out some more answers. If you just bought it, you may also be eligible for free tech support from Canon and/or OmniPage; I don't know. They'll tell you to follow these same steps as well, I'm sure. =)


Posted on Dec 07, 2008

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