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"C:\Program Files\Norton AntiVirus\Engine\16.1.0.33\uiStub.exe" will not open or run. Was working approx 5 days ago

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  • 159 Answers

It looks like Norton may have some security issues with Vista, where it tries to run files with insufficient security.

Try finding that file in your Windows Explorer window, right-click on it, run as Administrator.

If that works, and you trust Norton's products, right-click on the file again, Properties, Compatibility, Run as Administrator. That may cure the problem.

If I were you, I'd also find the Live Update executable/program, right click on that, run as administrator.

Posted on Dec 05, 2008

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16 Answers

Need to remove norton security


  1. Please download and save SymNRT.exe to your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the SymNRT.exe tool from your desktop.
  6. Open the Program Files folder on your local disk ( normally C: )
  7. Find and delete the following folders (if present):
    • Norton AntiVirus
    • Norton Internet Security
    • Norton SystemWorks
    • Norton Personal Firewall
excl.gif The removal program can get rid of the following Norton Programs:
  • Norton AntiVirus 2004/2005/2006
  • Norton AntiVirus Professional 2004
  • Norton AntiVirus 3, 5 and 10 User Pack 2004/2005/2006
  • Norton GoBack 3.1/3.5/3.6/4.0/4.1
  • Norton SystemWorks 2004 Professional Edition
  • Norton SystemWorks 2005/2006 Premier
  • Norton SystemWorks 2004/2005/2006
  • Norton SystemWorks 2006 Basic Edition
  • Norton Password Manager 2004
  • Norton Internet Security 2004/2005/2006
  • Norton Internet Security 5 and 10 User Pack 2004/2005/2006
  • Norton Internet Security 2005 AntiSpyware Edition 8.2
  • Norton Personal Firewall 2004/2005/2006
  • Norton AntiSpam 2004/2005
  • Norton Ghost 2003/9.0/10.0
-----------------------------
u can find symnrt in ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SymNRT.exe

Jul 07, 2008 | Computers & Internet

2 Answers

How to uninstall norton antivirus trial pack programme from pc wi


Click on start button select settings select control panel double click add remove program select norton anvitirus from the list click on remove command button. Restart your PC. If this does not work kindly let me know.

Jun 13, 2010 | Computers & Internet

1 Answer

My computer say that symantec framework has stopped working and the disk drawer keeps opening and closing. help please


Need to reinstall Norton program manually
1. remove the Norton program with Norton removal tool (www.norotn.com/nrt)
2. clear temp and prefetch ( to clear temp type %temp% in run and to clear prefetch type prefetch in run and delete all files)
3. restart the system
4. clear all the Norton files from registry
5. clear Norton or symantec folder from application data
6. install Norton program

If you get the same issue after we reinstall manually you need to create one administrator account and install Norton program

Feb 07, 2010 | Symantec Norton AntiVirus 2004 - (Open...

2 Answers

How to uninstall the norton product


please go ahead and download www.symantec.com/nrt ,tool and run this tools and after running this tool please restart the computer and it will remove the norton products completely out of your computer
thanks....

Nov 18, 2009 | Symantec Norton AntiVirus 2002 8.0 for PC

1 Answer

My antivirus wont run and i cant install any other antivirus


Have you tried to start the system in safe mode? F6 I think, then start in safe mode with network. then try to start your norton AV again and try to do a liveupdate, then scan your system and see if it works.. otherwise just uninstall norton, then reinstall it and run live update again and scan your system. My thought is that you have a serious virus on your sysstem.. best thing I can say is WHEN you get your antivirus to work again make a habit of scanning every file you download and from whatever site you dl from.. do NOT believe it when a window pops up and says you need to update your antivirus software.. ONLY use the liveupdate. Another POSSIBLE fix is to use the RESTORE option and try to restore to a point BEFORE you started noticing problems with your antivirus

May 23, 2009 | Microsoft Windows XP Professional With...

2 Answers

Unable to uninstall antivirus program


hi
to uninstall antivirus u ve to follow this steps..
These instructions are for Windows OS platform:
  1. Go to Start>Settings>Control Panel
  2. Once in the Control Panel double-click on Add/Remove Programs
For Symantec Norton Anti-virus:
  1. Look for any items referencing either "Norton" or "Symantec" (example: "Norton Antivirus 2003" or "Symantec Script Blocker" or "Symantec Live Update"); click on the item and the select Change/Remove or Add/Remove. Follow the instructions for removing the software.
  2. After you finish check to make sure that there are no more any "Norton" or "Symantec" references.
  3. (Optional) Remove the directories used by Norton: for example: c:\Program Files\Norton Antivirus or c:\Program Files\Symantec etc.
Check Symantec website for more information on how to uninstall Norton Antivirus: http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606 For McAfee Antivirus: MSU Sophos Custom Installer will automatically uninstall McAfee antivirus from your computer. More information about uninstalling McAfee Antivirus is available at their website: http://ts.mcafeehelp.com/default.asp?siteID=1&resolution=1280x1024&rurl=&rqs=

plzz chek one more site so tht u can ve a clear idea about how to unistall antivurus.
http://www.askdavetaylor.com/how_can_i_fully_remove_norton_antivirus_from_my_system.html
plz rate this answer,if u r satisfied.
all the best
thankyou

May 10, 2009 | Computers & Internet

1 Answer

Error code 2352


http://service1.symantec.com/SUPPORT/nav.nsf/pfdocs/2003020714354306?Open&docid=2003020714354306&nsf=nav.nsf&view=pfdocs

To run the Microsoft Windows Installer if Norton AntiVirus was installed from the CD
  1. Insert the Norton AntiVirus CD into the CD-ROM drive.
  2. Do one of the following:
    • If the installation program appears, then click Browse the CD
    • If the installation program does not appear, then double-click the My Computer icon on the Windows desktop, and then double-click the CD-ROM drive icon.
  3. Double-click the MSI folder.
  4. Do one of the following:
    • In Windows 98/Me, double-click the WIN9x folder.
    • In Windows 2000/XP, double-click the WINNT folder.
  5. Do one of the following:
    • In Windows 98/Me, double-click the Instmsi.exe file.
    • In Windows 2000/XP, double-click Instmsiw.exe if you have Windows 2000/XP.
  6. In the next dialog box, click Yes.
  7. After the rollback has finished, then reinstall Norton AntiVirus.
    Follow the instruction in Reinstalling your Symantec program after a failed installation or after you see error messages to start the computer without any programs running on startup and then reinstall your Norton program.

If these steps do not fix the problem, then go on to the next section.

To run the Microsoft Windows Installer if Norton AntiVirus was installed from a downloaded version
  1. On the Windows taskbar, click Start > Find (or Search) > Files or Folders.
  2. Ensure that "Look in" is set to the drive where you downloaded Norton AntiVirus, and that "Include subfolders" is checked.
  3. In the "Named" or "Search for..." box, do one of the following:
    • In Windows 98/Me, type the following:

      instmsi.exe
    • In Windows 2000/XP, type the following:

      instmsiw.exe
  4. Click Find Now or Search Now.
    You might see many files with this name. Look for the file with this name that is located in either the Symantec_Norton_AntiVirus_2003 or the your Windows temporary file location depending on your version of Norton AntiVirus.
  5. In the Search Results window, do one of the following, depending on your version of Windows:
    • In Windows 98/Me, double-click Instmsi.exe.
    • In Windows 2000/XP, double-click Instmsiw.exe.
  6. In the next dialog box, click Yes.
    This will undo the changes that were made to your system during the first failed installation.
  7. After the process finishes, then reinstall Norton AntiVirus.
    Follow the instruction in Reinstalling your Symantec program after a failed installation or after you see error messages to start the computer without any programs running on startup and then reinstall your Norton program.

Apr 22, 2009 | Microsoft Windows Vista Home Premium...

1 Answer

Norton antivirus liveupdate


1) Close all Norton applications.

2) Moved file [ccWebWnd.dll]
from [C:\Program Files\Common Files\Symantec Shared\]
to [C:\_My Files\_TEMP]

3) Run LiveUpdate
Type [C:\Program Files\Symantec\LiveUpdate\LUAll.exe]
into Windows Explorer Address bar and hit [Enter]

4) Restart your computer.

5) Moved file [ccWebWnd.dll]
from [C:\_My Files\_TEMP]
to [C:\Program Files\Common Files\Symantec Shared\]

6) Run Norton SystemWorks LiveUpdate from your Windows Start Menu.

7) Restart your computer.

Dec 16, 2008 | Symantec Norton AntiVirus 2008: Windows

1 Answer

Funny scandal ust.avi.exe...virus problem


How to remove this virus:

-first download taskiller in http://www.rsdsoft.com/task_killer
and install it to your computer because you cant use taskmanager to terminate the virus(the virus automatically close taskmanager).

-run taskiller and left click it on the system tray(the one with a skull icon)

-click processes

-to close the virus, select process and click yes to the question

(process to close)
1.killer.exe
2.lsass.exe
3.smss.exe

note: close only file that have the same icon of Funny UST Scandal.avi.exe


CMD STEPS
1-now, click "start" then "run"
2-type "cmd" without quotes
3-type "cd\" without quotes
4-type "attrib -h -s smss.exe" without quotes
5-type "attrib -h -s autorun.inf" without quotes
6-type "start c:" without quotes(a new window will open)
7-select smss.exe,autorun.inf,Funny UST Scandal.avi.exe and delete it

-if theres any drive or a partition type "d:" in command prompt without quotes
"d" is the drive letter then repeat the CMD STEPS number 4-7 above.......

-now type this on the command prompt "cd windows" without quotes(na naman!)
-type "attrib -h -s smss.exe" without quotes(uli)
-type "start c:\windows" without quotes(hay naku!)
-delete the file smss.exe
-now, goto c:\documents and settings\all users\startmenu\programs\startup
-delete lsass.exe

-click "start" then "run"
-type "regedit" without quotes then delete the registry entries above....

Hope this helps!

Brad Nelson

Mar 15, 2008 | Computers & Internet

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