Question about HHP ImageTeam 3800LT (3800ltp-12) Handheld

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Imageteam IT3800 scanner won't hold the config.

Hi! WHen I configure the scanner it loses the config right away. I configured several devices the same way and verified what I was doing by using a known good scanner. see text below... Plugged the scanner into a COM port on my PC Scanned the RS-232 barcode (this tells the scanner to use RS-232 communication) Successfully connected to the scanner via the Visual Menu software (this is the scanner configuration tool) Uploaded the scanner configuration via the software?this is where the problem occurs The configuration is written to the scanner successfully, but After writing the configuration, the software is not able to again connect to the scanner and in order to proceed, it is necessary to start back at step

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Re: Imageteam IT3800 scanner won't hold the config.

Does the scanner use a small battery to keep the stored information? If it does, this battery might be defective.

Posted on Mar 09, 2007

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Remove last digit on a it3800

You should try downloading the configuration manual from Honeywellaidc, it should probably be there still.
When you have the setup book, search for data transmision options.

Apr 14, 2014 | HHP IT3800 Handheld

1 Answer

Hello, Can you please tell me if you can configure the HHP Handhel Scanner to NOT beep on a unsuccessful scan? Currently our scanners do deep on a unsucessful scan. Can you also tell me if we need to...

Maybe there is a code configuration for this. Plese check the user's guide:
Hope it helps!

Jan 16, 2011 | HHP IT3800 Handheld

1 Answer

I have an IT3800 scanner and use it in a gift shop. My products have "regular" barcodes, those with 5 digits added and ISBN barcodes. My scanner stopped scanning the extra 5 digits. I went to the IT3800...

What you need is to turn on Digit Addenda for the types of barcode you are trying to scan. Here is the user's guide:
Please check page 7-30, where you will find the codes to turn on the supplements for EAN 13 barcodes (those with 13-digit). Also, if you don't want the scanner to insert a space between the main code and the additional digits, you have to turn off addenda separator (page 7-31)
There are similar configuration codes for other symbologies (like UPC A) throughout the manual.

Hope it helps!
best regards!

Sep 01, 2010 | HHP IT3800 Handheld

2 Answers

Laptop doesn't recognize. but its red light is on and if i try to scan, it beeps, but no data is input into the computer

dear sir
if you are using some kind of converters or terminators please do replace it or try to connect the device directly to the computer
thank you

Sep 22, 2009 | HHP IT3800 Handheld

1 Answer

Scanner beeps but doesn't enter data into system

Have you scanned the configuration barcodes on the manual? For example if you are using keyboard wedge cable, you will need to scan the keyboard wedge barcode from the manual. Page 20.

Apr 02, 2009 | HHP IT3800 Handheld

1 Answer

HHP Handheld IT3800lr-12 - i can't configure it to USB

If you have the manual, try to cofigure it to USB Keyboard and/or to LAPTOP DIRECT CONNECT. This last option is on page 1-7 in the manual I have with me. Please let me know if it works... Good luck!

Dec 15, 2008 | HHP Hand Held Products IT3800LR-12 Barcode...

1 Answer

HHP IT3800 scanner will not run as Power User only with Admin rights on XP Pro

You may be able to resolve this if you allow power users modify access etc to the the installation folder of the HHP scanner software.

This needs to be done as an administrator.
This can be done by opening explorer and going to the root folder of the software. Firstly you need to ensure that simple file sharing is disabled - to do this go to tools - folder options and click on the view tab. Scroll all the way to the bottom and uncheck enable simple sharing. Click ok. Now right click on the folder go to the sharing and security option in the popup menu. Click on the security tab and click on ADD. Type in power users in the input field and click ok. In the permissions area enable modify and write access.

This should fix the problem.

Apr 24, 2008 | HHP IMAGETEAM 3800LR Handheld

3 Answers

Problem with scanner

I have it connected to keyboard port as they instructed.

Sep 02, 2007 | HHP 3800 (015305) Handheld

1 Answer

Bar code reader problem

In the user manual for this device there should be a code book (or code pages), These are a selection of barcodes which you use to configure the device. One of the settings is to omit the barcode header (which indicates a type of barcode for instance a PART number might begin with P or a Serial number might begin with an S) This barcode system may have been initially programmed to omit these code letters Gareth

Jul 04, 2007 | HHP IT3800 Handheld

2 Answers

It3800 barcode scanner problems

Will it scan data into excel or word?

May 21, 2007 | HHP IT3800 Handheld

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