Question about HHP ImageTeam 3800LT (3800ltp-12) Handheld

1 Answer

Imageteam IT3800 scanner won't hold the config.

Hi! WHen I configure the scanner it loses the config right away. I configured several devices the same way and verified what I was doing by using a known good scanner. see text below... Plugged the scanner into a COM port on my PC Scanned the RS-232 barcode (this tells the scanner to use RS-232 communication) Successfully connected to the scanner via the Visual Menu software (this is the scanner configuration tool) Uploaded the scanner configuration via the software?this is where the problem occurs The configuration is written to the scanner successfully, but After writing the configuration, the software is not able to again connect to the scanner and in order to proceed, it is necessary to start back at step

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 20 answers of more than 400 characters.


    An expert who has answered 20 questions.

  • Expert
  • 121 Answers

Does the scanner use a small battery to keep the stored information? If it does, this battery might be defective.

Posted on Mar 09, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Remove last digit on a it3800

You should try downloading the configuration manual from Honeywellaidc, it should probably be there still.
When you have the setup book, search for data transmision options.

Apr 14, 2014 | HHP IT3800 Handheld

1 Answer

840,01 scanner disable error. how to solve it

This message indicates that the scanner has been disabled cannot be used. The MFP must be powered off and then press and hold the check and the right button and turn on the printer to access the configuration menu

1. In the configuration menu, use the arrow keys to scroll to the Disable Scanner menu item.

2. Press check button.

3. Use the arrow key to scroll to the desired setting. The options are Enable ADF/FB, Disable ADF/FB, Disable ADF only, Auto Disabled. (Please select Enable ADF/FB)

4. Press check button.

5. Press BACK button.

6. Scroll to Exit Config Menu.

7. Press check button. The device restarts.

8. Try running a copy from the ADF and flatbed.

For further assistance, please contact Lexmark Technical Support.

Jul 30, 2011 | Lexmark X364dn All-In-One Laser Printer

1 Answer

Hello, Can you please tell me if you can configure the HHP Handhel Scanner to NOT beep on a unsuccessful scan? Currently our scanners do deep on a unsucessful scan. Can you also tell me if we need to...

Maybe there is a code configuration for this. Plese check the user's guide:
Hope it helps!

Jan 16, 2011 | HHP IT3800 Handheld

1 Answer

My cisco 4503 keeps losing it's configuration file.. any ideas why this is happening? thx.


The case gives me hints towards the configuration register value which is not set to proper value, so the switch is not checking the the saved configuration in the config file.

Please do the below steps.
1. Log into the switch
2. Come to enable prompt
3. Typein the below commands
config t
config-register 0x2142
write memory

The find an example of the prompt and the commands below

Switch# config t
Enter configuration commands, one per line. End with CNTRL/Z.
Switch(config)#config-register 0x2142
Switch#write memory

After this you can configure your switch as per your requirement and then save the config by typing write memory

Now you can reboot your switch and the switch will come up with the configuration as you set.

Best Regards

Nov 06, 2010 | Cisco Catalyst 4503 (WS-C4503) 12x1000...

1 Answer

Scanner beeps but doesn't enter data into system

Have you scanned the configuration barcodes on the manual? For example if you are using keyboard wedge cable, you will need to scan the keyboard wedge barcode from the manual. Page 20.

Apr 02, 2009 | HHP IT3800 Handheld

1 Answer

HHP Handheld IT3800lr-12 - i can't configure it to USB

If you have the manual, try to cofigure it to USB Keyboard and/or to LAPTOP DIRECT CONNECT. This last option is on page 1-7 in the manual I have with me. Please let me know if it works... Good luck!

Dec 15, 2008 | HHP Hand Held Products IT3800LR-12 Barcode...

1 Answer

HHP IT3800 scanner will not run as Power User only with Admin rights on XP Pro

You may be able to resolve this if you allow power users modify access etc to the the installation folder of the HHP scanner software.

This needs to be done as an administrator.
This can be done by opening explorer and going to the root folder of the software. Firstly you need to ensure that simple file sharing is disabled - to do this go to tools - folder options and click on the view tab. Scroll all the way to the bottom and uncheck enable simple sharing. Click ok. Now right click on the folder go to the sharing and security option in the popup menu. Click on the security tab and click on ADD. Type in power users in the input field and click ok. In the permissions area enable modify and write access.

This should fix the problem.

Apr 24, 2008 | HHP IMAGETEAM 3800LR Handheld

3 Answers

Problem with scanner

I have it connected to keyboard port as they instructed.

Sep 02, 2007 | HHP 3800 (015305) Handheld

1 Answer

Bar code reader problem

In the user manual for this device there should be a code book (or code pages), These are a selection of barcodes which you use to configure the device. One of the settings is to omit the barcode header (which indicates a type of barcode for instance a PART number might begin with P or a Serial number might begin with an S) This barcode system may have been initially programmed to omit these code letters Gareth

Jul 04, 2007 | HHP IT3800 Handheld

2 Answers

It3800 barcode scanner problems

Will it scan data into excel or word?

May 21, 2007 | HHP IT3800 Handheld

Not finding what you are looking for?
HHP ImageTeam 3800LT (3800ltp-12) Handheld Logo

530 people viewed this question

Ask a Question

Usually answered in minutes!

Top HHP Computers & Internet Experts

Gareth Cockram
Gareth Cockram

Level 3 Expert

661 Answers


Level 3 Expert

77932 Answers

Don A
Don A

Level 3 Expert

2064 Answers

Are you a HHP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides