7700 starts but hangs at logo screen and red light is on
This printer will not come to a ready state.
It boots to the splash screen, then the red light comes on and it stops. I go into service mode, and there are no faults listed, and I can print all diagnostic pages.
All motor/clutch/solenoid tests pass.
I have done everything on page 3-93 from the 7700 service manual, to no avail.
The only thing I can think of is, I did not order a Xerox hard drive, and used a new one out of the box. Is there some sort of programing I need to put on the hard drive before installing?
If not, then is there anything else I can try on this unit?
Re: 7700 starts but hangs at logo screen and red light is...
If its a new hard drive then it definately dint and doesnt have software for it,i also have the same problem then i confirmed i dint have the hard disk.now im purchasing anew one and clone my spare 7760 hdd. NB:clone a working phaser 7760 hdd.. this should work
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Welcome to the world of Windows 7. Don't you miss Windows XP? LOL, Windows 7 is a nightmare just like Vista.
Anyway I think it's your Memory. You mentioned moving the memory chips around, but you didn't mention trying one at a time. I think one of them is bad.
Memory ChipRemove the Power Cord, Open the Case and remove one of thememory chips. Set the chip aside then try rebooting the computer. If it boots, then you know the memory chip you set aside is bad so mark an x onit with an ink pen. If it fails to boot then move the chip to the nextmemory slot and try rebooting. If it fails take the chip out and set itaside, then put the other chip in and try booting it in both slots. If itboots, just to verify that the chip set aside is bad, mark an x on it and putit into the open memory chip slot and try booting.Try just working with one of them in Slot 1 and swap them out in just Slot 1.
Oh, I just thought of something else, Maybe you have bad Capacitors on the motherboard. Remove the Power Cord, Remove the Case. Take a flash light and look inside the computer at the capacitors. They look like little Battery Towers. If any of them are spewing corrosion out of them, they can cause the computer to go crazy just like yours is doing.
Automate the above task using this utility This tiny utility provides you the option to choose a color from the Color Picker dialog and can reset the logon Wallpaper if you want. Choose your preferred Color and click Apply Background color. Remove Logon Screen wallpaper option clears the logon
How to disable the Windows XP Splash Screen / logo at startup ?
To disable the Windows XP splash screen (logo) at startup, and to see the list of drivers loading at startup, follow these steps:
Click Start, Run and type MSCONFIG
Click the Boot.ini tab
Under Operating Systems section, select the appropriate entry and then enable the /SOS switch in the Boot Options section below
Click OK and close MSCONFIG utility.
The corresponding entry in the Boot.ini file is automatically added. Example given below:
multi(0)disk(0)rdisk(0)partition(5)\WINDOWS="XP Professional" /noexecute=optin /fastdetect
multi(0)disk(0)rdisk(0)partition(5)\WINDOWS="XP Professional" /noexecute=optin /fastdetect /sos
The /sos parameter displays the names of the drivers as they load during the boot process. Use when startup fails (while loading drivers) to determine which driver is failing to load. See Boot Parameter Reference for more information.
Also see /noguiboot parameter, which can also disable the splash screen.
Try hitting F8 just after your bios splash screen, before it would show the windows logo.
Select, boot in safe mode with networking. Once you are in windows 7 safe mode, you can install any required drivers. This might prevent it from hanging on the next normal boot.
You can type in the run dialog CMD. This will open a command terminal. Type "SFC /scannow" without the quotes. This will tell windows to verify it's files. Let it complete, then reboot normally. Hopefully the problem will be resolved!
Many things could be causing this, the first thing I would do is boot into safe mode and see if the issue continues.
Just before the Windows 7 splash screen (black with windows logo) appears, press the F8 key to enterAdvanced Boot Options.
You should now see the Advanced Boot Options screen. If not, you may have missed the short window of opportunity to press F8 in the previous step and Windows 7 is probably now continuing to boot normally assuming it's able to. If this is the case, just restart your computer and try pressing F8 again.
Here you are presented with three variations of Windows 7 Safe Mode you may enter:
Safe Mode - This is the default option and is usually the best choice. This mode will load only the absolute minimum processes necessary to start Windows 7.
When you see the Dell logo, it means the system is booting and you see the splash screen that is generated on the motherboard. Apparently this is where it is stopping. Here's what I would do: First when you boot the computer, press F12 to get the boot options. Choose the diagnostics and run the system diagnostics. You can also try to press F8 to get the computer into safe mode, but I'm thinking if you see nothing other than the splash screen, that may not work. If you are presented with Windows boot options, choose safe mode and do a system restore. The last thing you can do if you have the Dell system recovery disk is try to do a repair from that CD if it allows you to do so.