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Acer Aspire T690

Never been happy with this monster, purchased May 07 with your extended warranty. Over $700.00. Now I find out there are 18 outdated drivers which just can't be right with a system this new. Now I don't think I should have to pay when I am sure this was a problem from the gate. Pay for driver updates, tech support. certainly not to pay you to chat either. Are you going to stand by your warranty and give me a solution????

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Anita,

No one at FixYa sold you a warranty, as far as I know.

Please don't neglect a bottom-line idea here: If your drivers are working, you may have no real reason to update. Unless you're playing lots of games or something, it should not matter.

I strongly suspect someone told you have 18 outdated drivers -- who told you, and what did they tell you? Are they trying to sell you something?

An 18-month-old computer may have quite a few outdated pieces of software, and also some outdated drivers.

You can update your drivers and software in a number of ways. All have some ... problems, but they're worth a try. Secunia offers, for home users, a free product called PSI; that will look for outdated software and typically offer a download link. Please read everything it tells you carefully. Secunia PSI may default to running every time you restart the computer; that annoys me, and I've disabled it, but your mileage may vary.

A free product called RadarSync will also try to check for outdated drivers. I've had some up-and-down problems with this; sometimes I'll have version 10 of something and it'll tell me I need to update to version 5, for example. But sometimes, sometimes, the drivers are legitimate.

The only thing that should matter is that you're regularly getting Windows updates (see a Start: Control Panel) by the same name, and you've got anti-virus software (and probably anti-spyware software) installed that's of your choice. I use AVG Free Edition; others like it and others loathe it. There are plenty of options for you out there.

Posted on Dec 05, 2008

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