Question about Classic Electronics CHD500 (10 GB) MP3 Player

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The musicmatch software

I can't get the CHD500 to work now that I've upgraded the musicmatch software. I have no choice but upgrade, it's the only way that bugs are eliminated in software. It worked fine until I upgraded. I tried a patch/firmware download that someone offered for it, but after talking to customer support, they offered absolutely no solution. They knew about the problem and said it was common, and they didn't know how to fix it. Does anybody else know?

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Can't install on newer laptop, as it requires Windows XP, and my new laptop has Windows 7. Do you have a driver I can install to communicate with it?

1. With Win7, most of the drivers come with / through OS itself.

visit this page for more details on how to update the drivers.

2. Also, what I see from the site is that musicmatch jukebox is useful to put songs in there.

3. By default, the windows media player recognises the device you plug in automatically (Try changing the device access mode of your player to MTP and then plug it in)

4. Your player can automatically recognise the songs (so, you can plug it in USB storage mode also and try syncing with the windows media player 12 - click the sync tab on the window)

5. You may need the latest firmware for your device (CAUTION: update it only after reading the manual carefully, otherwise it may get unusable)

Here are some links for the softwares (from the philips site)
1. CD contents:
2. Musicmatch juke box (may be obsolete):
3. Frimware upgrade:
3.1 Readme:
3.2 firmware:


Good Luck

Feb 06, 2011 | Philips GoGear SA178 MP3 Player

1 Answer


It needs MusicMatch 5.1 software which can be found at http://www.oldapps.comGoogle the driver; I've seen it on the web recently.

Jan 28, 2011 | RCA Lyra RD2211 64 MB MP3 Player

1 Answer

I keep getting this message every time i switch on my meizu device " no resource please upgrade resource again" i ve tried switching it on and off but in vain. Please help ASAP.

Hi, you will need toupgrade the mp3player before you can be able to use it.why?, because the previous version has expired and can not be use again. So the only way you can use the mp3 player is to upgrade the firmware..

You can upgrade with the link below to download the Software to upgrade the firmware of the mp3player.

Hope it helped

Feel free to pass your comment.

Thanks for using fixya....

Jan 13, 2011 | Meizu M6 Digital Media Player

1 Answer

Software sa32xx

Below is the link where you can download
-Musicmatch Jukebox Software -Installations CD Content -Firmware Upgrade Software
Please let me know if you have any further questions or concerns.

Jan 19, 2010 | Philips GoGear SA178 MP3 Player

1 Answer

Musicmatch Jukebox shows just PSS instead of PSS110.

This is the LEAST of your problems - the official MusicMatch service was cancelled in October 2007, so you are only going to get limited functionality out of this player in the first palce. If the jukebox is working, don't mess with it. If it is not working:
Download the newest version of the Philips Device Manager: - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

-Tha Mp3 Doctor

Jan 24, 2009 | Philips PSS110/17 MP3 Player

1 Answer


Run a Repair in the Philips Device Manager - it is your only hope. If a message comes up saying, "Failed to Repair Device," then this player is done. This is a legacy mp3 player that is ruined by connecting it to a computer that is running either Windows Vista or Windows Media Player 11. It was tied to a MusicMatch Jukebox service that was cancelled in October 2007. Philips is no longer issuing firmware upgrades for this player, and a firmware upgrade will not resolve your issue. Sorry.

-Tha Mp3 Doctor

Jan 13, 2009 | Philips GoGear SA178 MP3 Player

2 Answers

Hi there

I have 2 PSS120 players and love them. I also use them with Vista but you need to download free software Shogbox Buddy This software is so easy to use and works with Vista. It enables loading the mp3 files and creates playlists.

I have not found a way to upgrade the firmware using Vista. But the players are in use every day.
Hope this helps

Apr 02, 2008 | Philips PSS110/17 MP3 Player

3 Answers

Phillips pss110/05

hello, i found the original cd that came with the mp3 player, uninstalled musicmatch and pss device manager, disconnected from the internet and reinstalled everything on the disc. i then reformatted the device and had to go into settings on the portable device option in musicmatch and selected pss 110 rather than flash. the device works now although i had to select the 'add' from portable device rather than sending to it from musicmatch jukebox.
hopen it works for you. you may have to keep selecting the pss option as it seemed to re-set itself as a flash device a few times. john

Dec 12, 2007 | Philips PSS110/17 MP3 Player

1 Answer

My dead mp4

i intalled a new firmware but bacward play and dec vol dont work in this software

Nov 25, 2007 | MP3 & Digital Media Players

1 Answer

Titles dissapearing in Mysel...

Your problem is MusicMatch. In the RCA manual, which is found on the CD or online (nothing is printed), it refers you to the MusicMatch software to learn how to create M3U playlists. Someone at RCA didn't talk to MusicMatch before making this claim. The MusicMatch software makes a mess of the files and never saves a playlist properly. You can devise a process using WinAmp which would probably work with Musicmatch, but I prefer WinAmp. Here's the process: Rip your CDs, download from the internet, and transfer the files to the RD2850 while the Lyra is connected as a hard drive. The files are stored in the /MUSIC directory. I suggest you organize your albums like this /MUSIC// If the artists you listen to have multiple albums, a structured approach is useful. The Lyra can sort the files by Artist and Album automatically if the tags are available, meaning a structured directory approach is unnecessary, but it makes it easier if you want to take the files off the Lyra in the future. Once the files are on the Lyra, use WinAmp to open those file FROM THE LYRA. This is important since the playlist will specify the relative path of the MP3 files and the Lyra expects the playlists in a directory other than where your music files are. With WinAmp open, press L to open the file selection dialog and navigate to the directory with the album, or music. Select the songs, press Open. Open the Playlist Editor (ALT+E) Arrange the songs Save the songs with the List Opts button found at the bottom right of the screen. Chose Save List. A dialog will open asking you where to save the list. Save the list in the /lyra_playlists directory from the root of the drive. Now, the Lyra needs to be updated. This is called "Profiling". The included software has a utility to do this from Windows, or you can do this from the Lyra itself. The manual states if you have over 2500 files, it is best to do this from Windows. But, after changing anything on the Lyra, you must "Profile" the device. You will now see your playlist in the Playlist menu item on the main screen.

Jan 06, 2006 | RCA Lyra RD2315 MP3 Player

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