Question about DeLonghi Heating & Cooling

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De longhi portable heater. ignites but extinguishes when the control is turned to ant other programme.

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  • 85 Answers

Can you disable the programs? I've read alot of consumers issues relate to your situation. If this fixes the problem contact your distributer and see if the problem has been addressed with other customers, and what they will do about it.

Posted on Dec 05, 2008

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Posted on Jan 02, 2017

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on Jun 08, 2011 | Heating & Cooling

1 Answer

Code 11 come out from the led. The heater rinnai 556FTR doesnt work at all. Code no 11 is blinking. Thank you


A couple of things can cause a Code 11(Ignition Failure): The gas line at the heater is not turned On or not turned on all the way. Also an obstruction in the Direct Vent Termination.

According to the Owner's Manual:
If the appliance fails to ignite, the appliance will attempt ignition after 1 hour. The "Ignition Failure" fault code, 11, will appear during that hour and disappears after a successful ignition. If ignition fails again, then the fault code will remain and another attempt to ignite will occur in 1 hour. The fault code is not stored in the fault code history.

If the flame is extinguished during forced combustion then the appliance will attempt ignition after 1 hour. The "Ignition Failure" fault code, 11, will appear during that hour and disappears after a successful ignition. Forced combustion takes place for about 15 seconds after ignition. After this time, the temperature control logic controls the combustion.

If the flame is extinguished (burner combustion failure) while the temperature control logic is operating the appliance, then the appliance will immediately attempt ignition. No fault code will appear.

If the problem was not either of the 2 listed above, the electronics may need to be reset. You can do this by turning the Master ON/OFF Switch to OFF and unplug the cord from the wall outlet. Leave the unit unplugged for 15 minutes, then plug it back in and turn the Master ON/OFF Switch to ON. The electronics should revert back to the original factory settings. From there you can set them as you like. If the reset attempt fails, a service call by an authorized service technician is the next step.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.

May 31, 2011 | Rinnai RHFE-556WTA Direct Vent Heater NG...

1 Answer

The dial will not turn but from low to high you can't turn the dial to off position.


On most portable kerosene heaters I have seen there is a lever for extinguishing the heater. Once you press that lever the dial should rotate to the off position automatically.

Feb 10, 2010 | Corona 23-DK Compact Heater

3 Answers

Need replacement caster for DeLonghi oil heater mod# EW6507L


Hi, I found something on amazon. Take a look here: Amazon com delonghi caster. I hope I have helped. cheers

Jan 18, 2009 | DeLonghi 6707E Oil Filled Radiator Heater

1 Answer

Dual rocker switch needed


This might be a re-branded De Longhi heater. Here is De Longhi parts website:
http://www.delonghi-accessories.com/models.asp?cat=143

Parts are also avail. from Fox International, though price is higher.

Jan 16, 2009 | DeLonghi 6707E Oil Filled Radiator Heater

1 Answer

Lost screws for a De Longhi oil filled heater.


To whom it may concern
Yesterday, I communicated with one of your colleagues by the name of Ginko. He advised me to contact the factory in New South Wales, Australia by phone and e-mail.

I rang through and they weren't particularly helpful. They said call a service agent with the details of the product, I was supplied with a contact phone number. The service agent was unable to help me, they said they would call back and as yet they haven't.

I also had sent an e-mail to the the customer service reprentative for De Longhi, who responded the following day, and gave me a list of five outlets in Melbourne, which are able to order the part for me. I duly contacted the nearest supplier to myself, rang them and they said they will order the product (after taking down the product details and my home phone number) and will contact me when it arrives.

Thanks to Ginko for his time and help. I will wait to see the outcome of this. This is the most recent update to the situation.

Jul 20, 2008 | Heating & Cooling

1 Answer

De Longhi E4 error


Basuda! Sorry! Cheaper to get another one than to fix!

Nov 06, 2007 | DeLonghi CF210 Portable Air Conditioner

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