My Creative Jukebox will turn on, but once I start pressing the keys, etc nothing happens. It seems as if every 20 minutes or so the play button will work once, or the back button will work, but it's usually just frozen.
I have heard that you can reinstall software, and I know how to do this on my computer laptop, but not on the jukebox itself. Has anyone had this problem and could someone please help? How do you reinstall or reformat your drive on the creative jukebox?
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First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!
If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!
Hi J...welllll....I dunno what kinda internal damage your player may have suffered, but let's try a couple of exercises and see if we achieve success.
1) Have you tried resetting your player? To reset your player, insert the end of a paperclip into the Reset Hole. Under normal circumstances, resetting your player will not cause any data/file loss.
2) Click on the URL below, and download the latest appropriate software for your OS, also download the latest firmware for your player.
My intention here, is to attempt to sync your player with your computer, which will allow you to control your player via your pc, and ultimately enable you to transfer your files from player to pc. However, success using this theory is relying on a simple loss of your Firmware/BIOS information contained in the EPROM from the jolt.
Please update your post with specifics on any failures or progress....meanwhile...I'll toss your dilema around in my head until I learn of your status......good luck my friend